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WM2020CW LG Washer - Instructions

All Instructions for the WM2020CW
16 - 30 of 177
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Would not run
I followed the instructions of your instant repairman. A Phillips screwdriver was the only tool needed. Thank you .
Parts Used:
Door Lock Assembly
  • Gary from CPE GIRARDEAU, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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Noisy and drum still full of water . Will not go to next cycle.
Follow the LG washer video.
Parts Used:
Washing Machine Drain Pump
  • Marshall from ROSEVILLE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Water pump went out.
Watch the video to repair and follow along
Parts Used:
Washing Machine Drain Pump
  • Greg from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Washer not pumping out and making ominous noises
Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.
Parts Used:
Washing Machine Drain Pump
  • Ray from RIO RANCHO, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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None
Took the one off that was leaking and put the other one on
Parts Used:
Inlet Valve Assembly
  • Keineth from DALLAS, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Excessive vibration
I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.
Parts Used:
Washer Parts Assembly
  • Terry G from FORT WORTH, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
7 of 11 people found this instruction helpful.
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w/d repeatedly fills with water during warm or hot loads
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
Parts Used:
Washer Hot Water Inlet Valve
  • kevin from WASHINGTON, DC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Not draining water from tub.
Honestly youtube but pretty simple install.
Parts Used:
Washing Machine Drain Pump Drain Hose Assembly
  • Steven from KREMMLING, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 9 people found this instruction helpful.
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Lower Balance Weight Broken Concrete Internals
The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.
Parts Used:
Balance Weight
  • David from FLORENCE, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
5 of 6 people found this instruction helpful.
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Drum spring broke
Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.
Parts Used:
Holder
  • Todd from LAKEWOOD, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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Washer shook in spin cycle
Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth
Parts Used:
Washer Parts Assembly
  • Kenneth from CONESUS, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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The pump filter leaked after cleaning it out. Would work with teflon tape, but wanted to see if a new part would eliminate the need to wrap it every time.
Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!
Parts Used:
Pump Filter
  • Sandra from Livonia, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Error Code OE showed drain pump problem
I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.
Parts Used:
Washing Machine Drain Pump
  • Joshua from DELTA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 7 people found this instruction helpful.
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washer dicharge water pump
you tube it , not to hard to install
Parts Used:
Washing Machine Drain Pump
  • stephen from FRANKLIN, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Door Lock Switch Replacement
The video from PartSelect showed removing the retaining ring from the rubber washer tub boot to then allow access the door lock located behind the boot for replacement. That ring can sometimes be a real pain to put back on. This can be avoided altogether!

It's much easier to access the door lock switch by removing the two retaining screws on the top cover of the washer found in the back of the machine. Remove the top cover and you can then reach down to remove the wiring connector, unscrew the two phillips screws on the front of the door latch and remove the door lock. Put the new switch on in reverse order; plug in the connector, replace all screws and the top cover, and you are done! This method took than 10 minutes from start to finish.

Please note that the washer should be unplugged from power while working on any electrical component.
Parts Used:
Door Lock Assembly
  • Charles from EATON, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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All Instructions for the WM2020CW
16 - 30 of 177