WM2020CW LG Washer - Instructions

I followed the instructions of your instant repairman. A Phillips screwdriver was the only tool needed. Thank you .

Follow the LG washer video.

Watch the video to repair and follow along

Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.

Took the one off that was leaking and put the other one on

I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

Honestly youtube but pretty simple install.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

you tube it , not to hard to install

The video from PartSelect showed removing the retaining ring from the rubber washer tub boot to then allow access the door lock located behind the boot for replacement. That ring can sometimes be a real pain to put back on. This can be avoided altogether!

It's much easier to access the door lock switch by removing the two retaining screws on the top cover of the washer found in the back of the machine. Remove the top cover and you can then reach down to remove the wiring connector, unscrew the two phillips screws on the front of the door latch and remove the door lock. Put the new switch on in reverse order; plug in the connector, replace all screws and the top cover, and you are done! This method took than 10 minutes from start to finish.

Please note that the washer should be unplugged from power while working on any electrical component.