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Models > CSS25USWCSS > Instructions

CSS25USWCSS Hotpoint Refrigerator - Instructions

All Instructions for the CSS25USWCSS
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water line leaking behind refigerator
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks
Parts Used:
Refrigerator Union Connector 5/16 To 5/16 Refrigerator Tubing
  • Michael from Merrimac, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
14 of 15 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Refrigerator Union Connector 5/16 To 5/16
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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Helix was free wheeling in the ice maker
Helix plate keyed hole was stripped keeping the helix from rotating with the auger. I bought an auger too, but didn't need it as the auger is a harder material than the helix plate and was not worn where the plate contacts it. TAKE PICTURES of the dispenser blades area before taking them off the auger shaft.
Parts Used:
Plate - Helix Lock Refrigerator Helix Refrigerator Helix Auger
  • Terrence J from Wheatland, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
18 of 27 people found this instruction helpful.
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Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
Parts Used:
Refrigerator Dispenser Door Solenoid Assembly Refrigerator Dispenser Door Assembly Or Flapper Door Recess Retainer Refrigerator Dispenser Door Recess Crank Refrigerator Recess Door Spring
  • Larry from Republican City, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 28 people found this instruction helpful.
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
Refrigerator Front Dispenser Bucket Auger Nut
  • Michael from Hanford, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
18 of 28 people found this instruction helpful.
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ice maker not making ice
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
Parts Used:
Refrigerator Ice Maker
  • Cristina from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
16 of 22 people found this instruction helpful.
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when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
Parts Used:
Refrigerator Dispenser Door Solenoid Assembly Refrigerator Dispenser Door Assembly Or Flapper Refrigerator Dispenser Door Recess Crank Refrigerator Recess Door Spring
  • calvin from annapolis, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
19 of 31 people found this instruction helpful.
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Fridge handle missing set screw.
Opened the package. Set screw fell on floor. Luckily cat found it right away. Fight the cat for the screw. Dug through my tools and the first Allen wrench I picked up fit. "What the hell? That never happens so obviously the screw won't fit," I think to myself. Put the screw in the hole and give it a few turns until my fat finger can't hold it. It's a miracle and the thing fits! Fight the close quarters with the Allen wrench to tighten it. Works like a charm!! Now I don't scare myself when I open the door thinking I'm going to rip the handle right off. Now I have easy access to my ice cream. The parts finder tool on the website was really easy and I found what I was looking for.
Parts Used:
Refrigerator Set Screw
  • Deanna from MANDAN, ND
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 16 people found this instruction helpful.
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
Refrigerator Water Tank Assembly
  • Kimberly from Suwanee, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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Dead ice maker.
Replaced ice maker. Required the removal of one screw and disconecting the control cable.
Parts Used:
Refrigerator Maker Stripper Arm Refrigerator Ice Maker
  • Charles from Bakersfield, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
20 of 36 people found this instruction helpful.
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icemaker developed a leak and froze over
My husband did the repair, and even though our refrigerator is roughly 20+ years old, he was able to adapt it to work in all the right spots and we now have ice cubes! I'm very happy we did not have to spend $2000 on a comparable refrigerator.
Parts Used:
Refrigerator Ice Maker
  • debbie from chino hills, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
18 of 30 people found this instruction helpful.
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fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Parts Used:
Main Control Board Assembly
  • John from Milford, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
15 of 21 people found this instruction helpful.
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
Main Control Board Assembly
  • Stephen from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
13 of 15 people found this instruction helpful.
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Freezer Cold Refrigerator warm
The defrost heater failed. The coils frosted completely over so no airflow to the fridge. Step 1. Empty the freezer. Ice maker and top shelf can stay. Remove power, pull plug or open breaker. Step 2. Remove shelves and bottom food drawer. Step 3. Remove bottom food drawer rails. 2 phillips screws on each side. Step 4. Remove back panel, 2 screws at the top. Work panel out. Note there may be a green ground wire hook on it at the top. This will expose the heater and the cooling coils. The heater is at the bottom of the cooling coils and is the width of the coils. Step 5. There will be 2 wires, one on each end, and two phillips screws holding it in. Wires pull straight out. Note which way the heater is installed and remove the 2 screws. Step 6. Assemble in reverse order. Be very careful with the heater. It is in a glass tube and is very easy to break.
Parts Used:
Refrigerator Defrost Heater And Bracket Assembly
  • Steve from DOWS, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 12 people found this instruction helpful.
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Internal light switch was sticking
Two tabs hold the switch in place. I used a plastic wedge to remove the switch. Removed and replaced the two connectors held in by friction. Painless.
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • John from Vallejo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 16 people found this instruction helpful.
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All Instructions for the CSS25USWCSS
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