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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This suspension rod kit is a genuine OEM replacement kit that is compatible with various models of washing machine. The kit is responsible for supporting the inner tub of the washing machine and absorbing any excessive vibrations and movement caused during the washing and spinning cycles. This helps to protect the tub and interior of the washer from damage. If the suspension rods in your washer are faulty, you will likely notice loud banging, knocking, or scraping sounds as the tub makes contact with the washer cabinet. Each kit includes four suspension rods and springs as well as the suspension ball cups. It is advised you replace all suspension rods at the same time, as they tend to wear at similar rates.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Ben C - July 5, 2024
Verified Purchase
Worked as expected
The part worked as expected when installed. Took a little more work than expected to install the part.
★★★★★
★★★★★
Lynn C - November 7, 2024
Verified Purchase
Repair only took about 30-45 minutes and fixed our balance issues.
This was perfect for our machine and a quick fix for an aggravating issue.
★★★★★
★★★★★
Vernon E - January 26, 2025
Verified Purchase
Easy repair watch the video
Hard to work. Great washer is like brand new now.
★★★★★
★★★★★
Robert K - January 27, 2025
Verified Purchase
Violent vibrations during spin cycle
The suspension rod kit fixed my problem. I can’t believe what a difference it made in the performance of my Maytag washing machine. My washing machine works perfectly fine now.
★★★★★
★★★★★
Jimmy T - March 14, 2025
Verified Purchase
Perfect fit
This was the right product to solve my issue and is fairly easy to install if you have even a little mechanical sense. The how to videos will walk you through the process.
★★★★★
★★★★★
Melissa P - April 23, 2025
Verified Purchase
Thank you part Select!
The parts worked perfectly! Arrived quickly, easy to install with the step by step video. I repaired my daughters washer without even having to ask my husband for help!
★★★★★
★★★★★
James P - January 3, 2023
Verified Purchase
Fairly easy to install
I have replaced the gears top and bottom on the tub. I replaced the 4 stabilizers, but still the tub vibrates like crazy when on the spin cycle. I don’t know what else to do.
★★★★★
★★★★★
Frank D - November 21, 2022
Verified Purchase
Washer Machine Suspensions
The suspension springs came in right on time and my washer machine is working great thank you.
★★★★★
★★★★★
Thomas C - December 26, 2018
Verified Purchase
Just What the Wash Doctor Ordered
The suspension rod replacement kit solved my Whirlpool’s violent shaking during spins. Thanks to the tutorial videos I was able to switch them out with only moderate difficulty. Just have a couple of extra hands standing by when you lift the tub to secure the rods to the ball supports…
★★★★★
★★★★★
Tony R - October 31, 2022
Verified Purchase
Simple fix for a frustrating problem
Simple fix for what did not seam it would solve the problem of going out of balance all the time even after recalibrate
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 7 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Unbalanced washer
Unplugged, Removed rear screws Pulled lid forward, and lifted, rested against wall Removed rim piece, agitator, my wife cleaned them Removed, replaced suspension rods one at a time, replaced plastic seats as I went Removed old hub, cleaned and lubed gear and replaced, used a towel so screws did fall in the basin holes
... Read more Put back together Used instructions to recalibrate Tested it out, good to go notes….the old parts don’t really appear damaged to the untrained eye, probably should send the bumper padding with this kit, the recal instructions were money!
I couldn't have done the job without the video or a helper. Replacing the first rod was a struggle but once we figured it out, the rest were easy.
Robert from EAST HAMPTON, CT
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
7 of 8 peoplefound this instruction helpful.
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Shaking during spin cycle
Watched your videos. Knew I didn’t have the strength to do it myself. Contacted my son, he came by and using your instructions( you made me look very knowledgeable) it was done in short order!
Karen from Merritt Island, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
8 of 8 peoplefound this instruction helpful.
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Washer was bouncing everywhere
Unscrewed the screws. Lifted the top and supported it. Took back off washer also. Had someone help "recommend ". Was fairly easy to remove old and replace the new suspension. Old springs were wore out. New ones work perfect.
On spin cycle the washer would bounce all over the was room
I watched the supplied video when I purchased the parts
Brian from CONROE, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
10 of 11 peoplefound this instruction helpful.
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Replacing shock absorbers on Maytag washer
Used video provided,but while reinstalling shocks pull the shock absorbers thru holes in washer deck using a stiff wire or a metal coat hanger will also work. This made installation so much easier!
William from JAX BCH, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
16 of 17 peoplefound this instruction helpful.
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Washer wobble during spin cycle.
Watched a video to get a general idea. Moved washer to garage. Raised lid, supported with s-hook and light chain. Front springs were easy, except no hole for the rod to hang in so used chain and small screwdriver through mounting hole. Back springs were not as easy. Finally removed the back panel to get to the rods. Bingo, much easier an
... Read mored only took 5 min to remove the back panel. reassemble and she works like a charm. Suggest to find a video reflecting your particular brand and model as all are similar but uniquely different. Easy project though.
Read less
Jesusa from JEFFERSON CTY, MO
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
21 of 23 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
18 questions answered by our experts.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Brian
March 17, 2018
Does this part number contain a full set of 4 rods to completely renew the suspension for the whole washer?
For model number MVWC555DW0
Hello Brian, Thank you for your inquiry. Yes, this kit contains a full set of four rods. Hope this helps!
39 people found this helpful.
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Charley
May 27, 2019
I see this comes with all 4 rods. Does it also include the suspension rod supports? (parts 17 & 18 on the diagram)
For model number WTW5000DW0
Hi Charley, thank you for your question. Yes, this also includes the supports. Good luck with your repair.
15 people found this helpful.
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Timothy
August 6, 2021
My Whirlpool washer shakes violently while spinning. Could the suspension rods need replacing if none are broken?
For model number WTW5000DW2
Hello Timothy, Thank you for your inquiry. There may be other damage to them, so we would recommend replacing them. We would also recommend checking the tub wear pads, the drive hub and the drive pulley. Also make sure that the leveling legs are evenly balanced and that the washer load is balanced and not overloaded. Hope this helps.
My husband replaced the hub assembly. We recalibrated, now it makes an unbalanced crashing sound. The machine only has 2 plastic cups???? Why are the other 2 missing? Wish this happened while it was under warranty & not 2 days after it ended! Can't find. suspension rod replacement parts with this part #W10800122 that is on the rod??????? Please help.
For model number WTW5000DW3
Hello Chris, thank you for your question. The Suspension Rod Kit is PartSelect Number PS12347546. Yes, this kit contains a full set of four rods and supports. We have an installation video for you to access. We hope to hear from you soon.
7 people found this helpful.
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Stanley
June 17, 2019
The washing machine still hits the sides of machine even after I replaced the suspension rods on my Whirlpool washer. Any suggestions what the problem might be? Thanks
Hi Stanley,
Thank you for contacting us regarding this situation. If the tub in your washer is still hitting the sides of the washer, there are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rod supports, the drive pulley and the belt. I hope this helps.
6 people found this helpful.
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Toni
October 15, 2019
The drum in the washer seems loose. It can be rocked from side to side and makes the washer squeak when in use. This just happened very suddenly. Guessing the problem is with something dealing with suspension?
For model number WTW5000DW1
Hello Toni, Thank you for the question. It is most likely a broken Suspension Rod, PartSelect Number PS12347546. I suggest checking the rods for damage. Hope this helps!
5 people found this helpful.
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Jon
February 1, 2020
Do what all dose the kit come with? I need springs retainer balls for the top and the rods?What are my options?
For model number mvwc5654fw1
Hi Jon. Yes it includes rods, springs, retainers and washer. Thank you for your question and good luck with your repair.
4 people found this helpful.
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Brennin
October 18, 2021
Can I order just one support
For model number MVWC565FW1
Hello Brennin, Thank you for the question. Since it is recommended all of the Suspension Rods be replaced together, they are only sold as a kit and not individually. We hope this helps!
4 people found this helpful.
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Gerhard
June 17, 2019
What is the length of the suspension rod. Is the length important to match???? do springs and rod have to be lubricated. what oil is recommended.
For model number wtw5000dw
Hello Gerhard, thank you for inquiring. Based on the model number for your washer, this is the correct replacement Suspension for it. It includes four and they are approximately 22.5" long. For the rest of the information about lubrication, you will need to reach out to Whirlpool directly. Please feel free to get back in touch with us if you need to. Thank you.
4 people found this helpful.
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Sandra
July 20, 2021
Does the suspension rods kit have everything that I need to repair my washer
For model number wtw5000dw2
Hello Sandra, Thank you for the question. This kit includes everything needed to replace the Rods in the appliance. We hope this helps!
3 people found this helpful.
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