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Models > JDB9200CWY2 > Instructions

JDB9200CWY2 Jenn-Air Dishwasher - Instructions

All Instructions for the JDB9200CWY2
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Upper rack ball bearing track failed
Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Parts Used:
Dishwasher Dishrack Slide Track (Right Side)
  • Daniel from WELLFLEET, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
5 of 5 people found this instruction helpful.
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Upper Rack Wouldn't Close
Hardest part was figuring out how to release and remove upper rack as mine did not match the instructions. After that is was tricky but not overly difficult. The instructions on-line did not make sense, but it all was fairly intuitive process. Take some before pictures, lol. Dishwaswasher works great.
Parts Used:
Dishwasher Upper Rack Adjuster Dishwasher Positioner
  • Susan from SEATTLE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Door latch wouldn't close
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
Parts Used:
Black Door Latch
  • Colin from Goffstown, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Leaking around door
Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch
Parts Used:
Dishwasher Door Seal
  • Dean from CHAPEL HILL, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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The diverter motor was leaking
Actually, I found a video on Youtube with excellent instructions once you got past the really simple stuff like disconnecting power and water and drain.
I would recommend just finding a fairly similar model on Youtube and follow their directions. It was really easy.
Parts Used:
Motor
  • brad from ABILENE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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water leak during wash cycle
I followed the video on the site and it worked perfectly!
Parts Used:
Dishwasher Door Seal
  • Jim from NAUGATUCK, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Slow water drip on bottom side of door, both sides.
Pulled off old seal. Pressed into groove the new door seal. No parts required.
Parts Used:
Dishwasher Door Seal
  • Kelly from KINGWOOD, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
5 of 6 people found this instruction helpful.
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Factory crimped end of link cord pulled out of plastic fastner that hooks on door.
Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.
Parts Used:
Dishwasher Door Balance Link Kit
  • Scott from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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There was no problem
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.
Parts Used:
Dishwasher Power Cord Kit
  • Briant from Byron, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
13 of 30 people found this instruction helpful.
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water fill overflows at times
thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and install new switch and reconnect the wires.
Parts Used:
Dishwasher Overfill Control Switch
  • Dennis from AUBURNDALE, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
7 of 12 people found this instruction helpful.
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Leaking door seal
Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.
Parts Used:
Dishwasher Seal
  • Charles from ELGIN, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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Left side dishrack track broke. Wanted to install new one.
Thought this would be much easier than it actually was. Long story short, ended up calling is an appliance professional to install the part.
Parts Used:
Dishwasher Dish Rack Slide Track (Left Side)
  • Stacey from VESTAVIA, AL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
5 of 7 people found this instruction helpful.
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Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.

Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.

The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Parts Used:
Dishwasher Door Balance Link Kit
  • Mark from Seattle, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
5 of 7 people found this instruction helpful.
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A small plastic knob, that holds the top rack of the dishwasher to the slide rail, broke.
My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.
Parts Used:
Dishwasher Upper Rack Adjuster
  • Lynn from DUVALL, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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The little ball bearings were droping into the bottom of the diswasher from the tracks.
I basically used the instructions provided with the "Your Order Has Shipped: email from you. It was quite easy. Thank You!.
Parts Used:
Dishwasher Dishrack Slide Track (Right Side) Dishwasher Dish Rack Slide Track (Left Side)
  • James from KNOXVILLE, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
4 of 4 people found this instruction helpful.
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All Instructions for the JDB9200CWY2
61 - 75 of 458