GSD4620Z00BB General Electric Dishwasher - Instructions
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Dishwasher was leaking between the pump motor and pump assembly
The repair went smoothly. There were actually instructions included with the parts, so that was nice. The only "gotcha" I found was that . . . after you take off the old food-chopper, you have unscrew the old impeller from the motor shaft. This was a bit difficult and you'll want some good pliers to do it. Don't worry about stripping where the food chopper screwed on-to, that part is attached to the impeller and there is a new one on the new impeller. When I re-installed everything onto the dishwasher, it rattled the first couple of times while the wear-ring was finding it's seat. Don't worry, that's normal. It went away by the third wash. I think I still have a small crack in the pump housing, though. The pump housing is two halves of molded plastic fused together along a seam, and I think the seam is starting to leak. It's about one drop every 45 seconds. I'm thinking JB Weld will fix it.
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Jesse from Royal Oak, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
10 of 13 people
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attaching overflow micro switch to new plate
Once i had the dishwasher removed everything went as the instructions indicated except for the overflow switch.I removed the switch from the old bracket which is not required,just install the switch assy. to the new bracket and proceed as instructed. the total repair shouldn't take more than 1 hour if you don't make the mistake i made.I AM VERY SATISFIED WITH PRODUCT.
I HAD NEXT DAY DELIVERY AT REGULAR POSTAGE CHARGE.
I HAD NEXT DAY DELIVERY AT REGULAR POSTAGE CHARGE.
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GEORGE from CHAMBERSBURG, PA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
10 of 13 people
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The old pump for this 21 year old dishwasher was leaking. Reviewing the cost of a new dishwasher at the big box stores convinced me replacing the part would be much less money.
I had hoped to be able to do the entire replacement at the floor level through the front panel without moving the dishwasher out of the cabinet. That turned out to be impossible because two of the machine screws holding in the old pump rusted and would not budge.
I did however manage to do the replacement by moving the dishwasher only 16 to 18" out of the cabinet so that I could work on more than one side. A word of advice: Once the pump is disconnected get it out of the house as soon as possible. It will continue to leak on your floor otherwise. No point in getting your pants, shirt and tools all wet.
The best part of this replacement came when I buttoned the whole thing back-up and ran it. This new pump was significantly less noisy than the old one making it possible to stay in the kitchen and actually have a conversation with someone. (My dog no longer leaves either.)
Would I do it again....you bet!
I did however manage to do the replacement by moving the dishwasher only 16 to 18" out of the cabinet so that I could work on more than one side. A word of advice: Once the pump is disconnected get it out of the house as soon as possible. It will continue to leak on your floor otherwise. No point in getting your pants, shirt and tools all wet.
The best part of this replacement came when I buttoned the whole thing back-up and ran it. This new pump was significantly less noisy than the old one making it possible to stay in the kitchen and actually have a conversation with someone. (My dog no longer leaves either.)
Would I do it again....you bet!
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John from Deep River, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
9 of 10 people
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The Spray Arm's Tower Was Broken Off
Unscrewed the old spray arm (I needed pliers but you may not need them)and screwed on the new spray arm.
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James from Atlanta, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
9 of 11 people
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Stinky Dishwasher
I pulled the dishwasher out and detached the drain hose. I attached the new drain hose after cleaning out the connection to the garbage disposal.
Now my dishwasher doesn't stink anymore!
Now my dishwasher doesn't stink anymore!
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Jeremy from Hailey, ID
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
8 of 9 people
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Replaced the upper dishwasher rack due to rusting.
To remove the upper rack, twist the support rail end caps toward the center of the machine and slightly downward. The caps will come off and you can slide the new rack into place. Reverse the process to replace the end caps. One of mine broke and I will need to order replacements.
The original rack is no longer available. The replacement, which is the only one GE offers, has less storage space and is not as sturdy. It bends downward when full. I am very disappointed and recommend not replacing the rack unless you have no other choice.
The original rack is no longer available. The replacement, which is the only one GE offers, has less storage space and is not as sturdy. It bends downward when full. I am very disappointed and recommend not replacing the rack unless you have no other choice.
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Jean from Mickleton, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
7 of 8 people
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Uppper Dish Rack with wheels
It was tricky to get the old rack off. Usually you can unclip the clips closest to the front wheels to pull the rack out. However, there is an area behind one of the wheels that you can kind of release and than pull the rack out. You then have to slide out the funnel/fan piece from the middle. That piece slides/ snaps in the middle of the the new rack. Then slide the new rack in place, re attach the release used to slide oldrack out.
That is it !!
That is it !!
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Lesley from Laguna Niguel, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
8 of 11 people
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Dishwasher would not start
Research the problem on the internet .People suggestion was to replace the sequence switch . If this does not work replace the mother board .The sequence switch was replaced and fixed the problem .
Parts Used:
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Maurice from Caldwell, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
14 of 30 people
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Dishwasher wouldn't drain
Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff
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Jeffery from Sparks, NV
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
6 of 7 people
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dishwasher would not complete cycle, if you turned the circuit breaker off and thenback on, it would work normally once or twice
turn circuit breaker off
Remove 7 screws holding internal panel on door
pull panel up and off,be careful to clear door handle through slot on front. Put a weight of about 8 pounds on the door to hold it open
Remove six screws holding the circuit board, and the small black switch assembly and the pop the control board out. Swap electrical connections from old to new board. Reassemble in reverse
screws should be tightened with fingers on screwdriver only (metal in plastic)
Clean up and collect kiss from spouse
Remove 7 screws holding internal panel on door
pull panel up and off,be careful to clear door handle through slot on front. Put a weight of about 8 pounds on the door to hold it open
Remove six screws holding the circuit board, and the small black switch assembly and the pop the control board out. Swap electrical connections from old to new board. Reassemble in reverse
screws should be tightened with fingers on screwdriver only (metal in plastic)
Clean up and collect kiss from spouse
Parts Used:
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Stephen from Delmar, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 5 people
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Leaking water pump
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
Parts Used:
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John from Palatine, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
7 of 13 people
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Not Draining, Leaking
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!
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Brian M. from Hereford, AZ
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
5 of 6 people
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Motor/Pump Siezed - Only Getting A "Humming" Sound
Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had never done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.
Parts Used:
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Scott from Oklahoma City, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
5 of 7 people
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No lights pn dishwasher
The symptom was that none of the dishwashers light came on – it was totally dead
With this repair the important thing was making sure I was replacing the right part. I also tested parts in order to avoid disassembling more than I needed. I checked the following:
1. Circuit breaker
2. Electricity was getting to the connection box underneath the dishwasher. (Require removing panels between DW door and floor).
3. Next I disassembled the DW inner door and checked the switch. Power was getting to the switch. When depressed, power was go on both sides of switch.
4. I pulled out the electronic control assembly (ASM) and checked that power was getting to the ASM; it was. (Note: be careful about what you touch, there is 110 volts out in the open).
5. I pulled the ASM from the enclosing plastic box that surrounds it. I looked at the circuit board to trace where power went from the connector. Not surprisingly, it went through a fuse then to a transformer.
6. I checked the fuse two ways: I checked it hot: power was getting through the fuse. I also unplugged the power and checked the resistance. The fuse was good.
7. Set the Volt-Ohm meter back to 300 Volts AC range – do not risk putting 110 volts into the ohms setting.
8. 110 volts was getting to the primary side of the transformer. There was no voltage on the other side.
9. I unplugged the power and checked the resistance of the primary side of the transformer. It was “open” – meaning a wire is broken inside the transformer.
10. This confirms the problem in on the ASM board. If I knew the voltage on the secondary of the transformer and radio-shack had such a part I guess I could try unsoldering it and replacing it. But I didn’t know that and there were signs of water corrosion on the board so I replaced it.
11. PartsSelect made the look up easy. Delivery was fast. The DW now works again.
With this repair the important thing was making sure I was replacing the right part. I also tested parts in order to avoid disassembling more than I needed. I checked the following:
1. Circuit breaker
2. Electricity was getting to the connection box underneath the dishwasher. (Require removing panels between DW door and floor).
3. Next I disassembled the DW inner door and checked the switch. Power was getting to the switch. When depressed, power was go on both sides of switch.
4. I pulled out the electronic control assembly (ASM) and checked that power was getting to the ASM; it was. (Note: be careful about what you touch, there is 110 volts out in the open).
5. I pulled the ASM from the enclosing plastic box that surrounds it. I looked at the circuit board to trace where power went from the connector. Not surprisingly, it went through a fuse then to a transformer.
6. I checked the fuse two ways: I checked it hot: power was getting through the fuse. I also unplugged the power and checked the resistance. The fuse was good.
7. Set the Volt-Ohm meter back to 300 Volts AC range – do not risk putting 110 volts into the ohms setting.
8. 110 volts was getting to the primary side of the transformer. There was no voltage on the other side.
9. I unplugged the power and checked the resistance of the primary side of the transformer. It was “open” – meaning a wire is broken inside the transformer.
10. This confirms the problem in on the ASM board. If I knew the voltage on the secondary of the transformer and radio-shack had such a part I guess I could try unsoldering it and replacing it. But I didn’t know that and there were signs of water corrosion on the board so I replaced it.
11. PartsSelect made the look up easy. Delivery was fast. The DW now works again.
Parts Used:
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Paul from Suwanee, GA
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
4 of 4 people
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Motor and pump kit was easy, but the panel was a bit difficult. Lining up pnl to mount and adding the nut plates.
Remove two front mount screws from counter top
Lower dishwasher floor feets
Pulled electric leads cover and disconnect electric leads
Pulled dishwasher out and leaned on it's back
Sorry missed a step turn off breaker to dishwasher
Removed water line and drain hose
Removed motor/pump using only a socket setup and cross tip screw driver
Installed new motor/pump using same tools as removal
Stand dishwasher back up push back into space and reconnect all item mention in removal
Turn back on breaker
Ops check dishwasher
Done.
Lower dishwasher floor feets
Pulled electric leads cover and disconnect electric leads
Pulled dishwasher out and leaned on it's back
Sorry missed a step turn off breaker to dishwasher
Removed water line and drain hose
Removed motor/pump using only a socket setup and cross tip screw driver
Installed new motor/pump using same tools as removal
Stand dishwasher back up push back into space and reconnect all item mention in removal
Turn back on breaker
Ops check dishwasher
Done.
Parts Used:
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Roderick from SNELLVILLE, GA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
4 of 4 people
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