CHW8990XW0 Whirlpool Washer - Instructions
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Spring balanced tub violent shake on spin
Washer was on a 13 inch high platform I built for front.load Heat washer and dryer. Removed 3.screws from bottom of front panel and had access to all 4 shocks..front and rear. All shocks were unattachedeither at base or on tub. Easy to install all 3 from front without moving Mach. I figured if 1 or 2 shocks failed the violent.movement broke the other 2. Purrs like.a.kitten now. No bearing.or spring.damage.
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Paul from TARPON SPGS, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
4 of 5 people
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F 21 code kept appearing even though trap clean out was clear.
Replaced drain pump took longer to soak up water than actually replacing the pump motor with mine having the pedestal underneath I did not have to tip the washer at all so it was fast and easy. Three screws taking the front cover off a screwdriver lifting the Rubber and sliding the motor off and pair of pliers 4 to hose clamps making it a breeze.
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Michael from LUCKEY, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 6 people
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pump would not pump out the water in the tub
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Ron from LITTLETON, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Leaking water inlet hoses.
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Helen from NASHUA, NH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Fault code F-21 and SD
Since i knew the filter was cleared of obstructions I knew the code issue was something more serious. After consulting with local repair reps I decided that the drain pump was beginning to slow down causing the faults. First, I took the lower front panel off the front of the washing machine so that I could drain the water out of the plumbing. After draining the water out of the pump into a pan, I went ahead and then lifted the front of the washer (and dryer on top of it) and tilted it back far enough so that my wife could place some blocking under the front of the washer. I did this so that I could access two screws on the bottom of the pump. First disconnect the wire socket connection to the motor. Make sure power is off before doing this. There is plastic clip holding the wires to the motor that may need a screwdriver to pry it apart for removal. There are two 1.5" long screws holding the pump to the frame that require at least 4" of space so that you can remove them with a socket. After removing the two pump screws I disconnected both pump hoses from the pump. This requires pliers for one clamp and screwdriver or nut driver for the other clamp. My machine originally came with one clamp that could not be removed, so I had to use a dremel with a stone to cut the clamp. You have to be careful to not damage the hose when cutting the clamp if it cannot be removed with tools. I replaced it with a 2" typical standard stainless steel hose clamp. Carefully wiggling the pump while pushing it to the side it will loosen up so that the front of the pump can be pulled up. One side needs to have the plastic plate pried apart from underneath and after removing it the pump will come free to lift out. Reverse the removal process for re-installation. It is a little tricky holding the squeeze clamp open while pulling the hose onto the pump, but it is not too difficult. Before putting the front panel on run one load of laundry to make sure there are no leaks. Once you find there are no leaks, then tilt the machine up and back to reattach the front panel. It is much easier to do it this way than with the machine on the floor since the panel screw are on the bottom of the panel at floor level.
Parts Used:
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Kevin from WEST BRANCH, IA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Socket set
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replace the pump motor
First tilt the washer back so you can drain water from the lines to the pump and the pump itself. Disconnect the lines with a pair of pliers and use a screwdriver to move the rubber stopper so that the pump will move to the right. With pump now in position to lift up and out of the washer , do it so you can disconnect the wire assembly. Replace the pump starting with the wires, then slide it in place and secure it with the rubber stopper. Attach the lines and make sure they are well sitted and clamped. set on feet and you are ready to wash.
Parts Used:
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Jay from MALVERN, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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The washer drain pump had to be replaced.
Unplugged the washer from electric outlet. Removed front cover by using nut driver to remove the two screws. Drained the water from the washer into a pan by loosening the cap on the filter. Removed the two hoses by compressing clamps with pliers. Unplugged the electric wire from old pump. Used screw driver to pry rubber feet of old pump loose from washer floor panel. Set old pump aside. Installed new pump using a little dish soap to help attach rubber feet to washer. Attached the two hoses using pliers. Plugged electric wire into new unit. Ran washer to check for leaks. Replaced front cover using nut driver on the two screws.
Parts Used:
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John from ARMINGTON, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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F9E1 error
Replaced the pump. Continued to get the F9E1 error. Removed and cleaned the drain pipe between the drum and the pump. Problem resolved.
Parts Used:
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Joel from SPEARFISH, SD
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
2 of 2 people
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Drain pump on Whirlpool Duet washer (from 2008) gradually gave out. Needed replacement.
There is a video on this site that shows how to do the install. It is perfect and accurate. This pump is one of the easiest components to fix on this washer and it will save you money to do it yourself. Tech has told me twice to buy a new washer. This did the job. Make sure to take the time to fully drain the machine prior to doing this and make sure that you unplug your machine. To drain, just unscrew the cover on the front of the pump. If you start disconnecting hoses without draining you could have a mess on your hands depending on how much water is still in the washer. Use a shallow pan or bucket if your machine is on a pedestal. I have a floor drain in front of mine so I use a piece of foil to channel the water into it. After that, just do the install like the video. Also make sure to examine the reconnected hoses after you get done to make sure that they are solidly attached to the pump and that the base of the pump is tightly secured to the bottom of the machine. You have to secure the feet of the pump from the bottom which is why the video recommends putting blocks under the washer to have access to the bottom. Pump is great. Everything works well.
Parts Used:
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Mike from ENOCH, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Socket set
2 of 2 people
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Drain/Pump bellow (washer tub to pump hose) punctured. Leaked excessive amount of water.
Removed top lid (only to be able to remove pressure sensor hose easily). Removed hose clamps and tied the ends together in order to keep in loose position. Then squeezed the damaged hose up between sidewall and tub to remove pressure sensor rubber pipe. Installed Hose with clamps tied in the loose position with thin wire. Attached the pressure sensor pipe. Loosened the thin wire holding clamps loose. Tested for leaks by running washer. Leak repaired.
Parts Used:
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Vern from LAREDO, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
2 of 2 people
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Washer wouldn't fill!!! Water temp sensor with rubber seal replaced. Happy to say Washer up and running Thank You
very easy repair watched videos to diagnosed problem. Removed old sensor and rubber seal replaced with new.
Parts Used:
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Sue from N PROVIDENCE, RI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 5 people
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Counter weight flew apart
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Mark from BENTON, AR
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
2 of 2 people
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Replacing the heat sensor following an F-24 Error Notice.
I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
Parts Used:
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william from VIRGINIA BCH, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
2 of 2 people
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Leaky inlet valve
Removed the top cover of the washer, unclamped the intake hoses from the valves and unplugged their control wires, unscrewed the old valves and removed them from the case, screwed on the new valves, replugged the wires, reclamped the hoses, fastened the top back on.
Parts Used:
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Bryan from AUSTIN, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Torn tub seal causing major water leak.
Removed top of washer. Removed top front panel. Removed old front panel clamp. Removed front door panel. Removed old tub clamp. Then removed torn tub seal. Installed new tub seal. Needed two sets of hands to install new tub seal. Pretty tight installing the new tub seal around drum lip. Might be a good idea to heat up or let your new tub seal soak in water prior to installation. Once tub seal was installed, I installed new tub clamp then re-installed the door switch. After that, I put the front door panel back on. Then tightened down the door switch. Finally, I installed the top front panel and then the top of the washer.
Parts Used:
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Matthew from MENTOR, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
2 of 2 people
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