41963 - Instructions

YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.

Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.

I used another magnet to pull the old plunger out of the door and replaced it with the new part.

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

Order the part through PartsSelect. It arrived in a few days and I (an 81 year old woman) replaced it within minutes with no help needed. It was super easy.

followed video exactly and it worked perfectly

the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.

Thank you

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.

Got new door gasket, watched several Youtube videos of repair process. Followed several combinations of the process, which were accurate and it went ok. Met with the described difficulty re-installing the boot due to the spring installation. The use of vise grips for the second spring was the best piece of advice, as the spring tool did not work for that specific process. Door did not want line up exactly the way it came off, causing some concern about the door lock, and possible leaking. After install, it seems to work ok on those accounts. Have only run large bulky items since, which cause many "OE" issues. have not tried a normal load yet, but I think it will be ok.

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.

Hardest part of the job was getting the washer away from the wall. :)
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.

I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.

I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Line up the plunger with the existing slots in the door and push in.

NOTE: When testing it was evident that the magnet was not as strong as the original one. I would rate as one step up from useless.