3865XRA Magic Chef Range - Instructions

I got the run around about my HARWICK stove at several part stores. Like they all said the same thing (cant look it up just bring it down) So i did and then they would say, what's the model number. ERR! SO my wife found parts select on the web and they beat the three price quotes I got. First turn the power off to the stove!!! The repair was simple. Just remove the two screws on both side's and pull the element out but just enough for the wire's to show. Disconnect the two wire's and pull the element out. Reverse the processes but when wire's are reconnected squeeze terminals end gently to ensure a good connection. This is a great company to deal with, I will be using them again. Thanks and good luck!!!

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

unplugged power took the back panel off unplugged the 5 wires removed knob by grabbing and pulling off took two screws out of front panel removed the switched put new switch in place and reversed the procedure went very smooth know problem at all any one with any kind of ability should change this switch in know time at all

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done

Went online to find replacement part. (Because I’m cheap) Came across the website, found the part by model number, and watched the wonderful replacement video that was right on the same page as the part. After the part arrived, (in just a couple of days) I put the new one in. Only took a couple of minutes! Perfection! Thanks for making my problem, no problem at all!

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Turned off breakers to oven. Removed two screws that held oven in cabinet. Removed oven door by opening slightly and pulling up on door. Pulled oven out 1/3 of way. Took out four screws on top of control panel. Took oven light switch off by unscrewing holding ring. Removed temp knob on right by pulling. Removed start / stop knob same way.Removed glass straight out. Removed four screws that held elecrtonic clock conrtol board. Unpluged three wire plug from right side and the nine wire plug from the left side. Worked board out at and angle. Went backwards to connect and replace board, screws and door.Slid oven back in and tested oven after turning breakers back on, worked like new.

I took the broiler pan out of the shipping container and put it in the oven.

Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.

With the back removed, replacing the lamp receptacle is straight-forward. Likewise, the door gasket is very easy. However, in order to replace the hinges, you have to remove the burner glass top (screws underneath the front lip), and inner and outer side panels. Also the supplied hinges mounting holes were not threaded so I had to use my own bolts, lock-washers and nuts in order to attach them. Total time, including a bit of cleaning, was 5 hours.

installed part,turned unit on-temp still cold. reset digital control, up 35 degrees, still cold. un-plugged unit,re-connect after 10 min. still cold.

Took two screws out unplugged the element and plugged the new one in and replaced the screws and turned the breaker back on. Works great...Piece of cake..jk