38351HBMFRWW General Electric Refrigerator - Instructions
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Refrigerator door handle broke
Simply removed the screws and pulled the old handle off and aligned the new handle with the holes and replaced the two screws.
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Barbara from Philadelphia, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
21 of 26 people
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
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Jania from Novato, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
25 of 40 people
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Old door gasket torn/problematic; moisture in fridge
Referenced a couple of videos first, held up the new gasket to ensure fit, then carefully pulled the old gasket off by hand. Wiped down the ridges/edges of the door, then installed new gasket first on opposite corners then along all sides. Simply pressed in to the door ridges/bracket. Used a putty knife to ensure the edge of gasket was not folded under itself, and the blunt edge of the handle to ensure it was snugly installed all the way around. Didn’t have to remove the door as I had expected to. Very easy and took maybe 30 mins.
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Joe from BROOKLINE, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
14 of 15 people
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we had a power surge that killed the fan motor
I removed the fan housing , this was the hardest part , this took loosining two screws and snapping the housing loose , and there it was , settin there Idle and the coils were all ice , I let the coils thaw while I unscrewed the fan mount from the back wall of the freezer , then pulled the fan and mount out far enough to snap the wire connector loose, then I removed the two screws that hold the motor to the mount , the new fan motor comes without the blade so the blade is removed by pulling fairly had on the center off the shaft , the old motor is taken out of the mount , the new one replaces it perfectly , then the screws are replaced and tightenen , then the blade is pushed back on the shaft , the motor and mount are placed back on the back wall of the freezer department and screwed in place , the wires connected , then the housing is snapped back in place and the screws tightened , turn the dial to cool or number 2 or 3 and " bingo " it,s just like new , I can thank part select for speedy service and delivery
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Richard from Wellsboro, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 14 people
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Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
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Stephen from Jupiter, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
14 of 18 people
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Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
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Terry from Simi Valley, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
18 of 31 people
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Fan Motor stopped working
Not only was finding the part rediculously easy for a person who has never done this type of thing...the repair was a sinch!! I will always return to this company for help with home equipment repairs. I saved so much money doing it this way. :) thanks guys!
Parts Used:
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connie from omaha, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 13 people
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Refrigerator fan motor died
It has been my experience that these motors sometimes die when the refrigerator is overfilled and motor strains to keep refrigerator cold. And this motor is used in several models of refrigerators. That said, sometimes the hook-up is slightly different between other units. The available video is good, but like I said, circumstances will be slightly different between various models.
After cleaning out freezer (plug disconnected first), start to remove outer plastic covers. If you want to keep track of the different steps, you can take pictures with your cellphone. And if there are any connecting wire attachments you think you might not remember, again, you can take a picture, or label with tape (colored tape, or by writing on the tape). And for keeping track of the different-size screws, I place them in a muffin tin, keeping an order of left to right and top to bottom in the tin. When removing Styrofoam blocks in bottom center, make sure you remove any remaining ice underneath in the hole so refrigerator can "breathe". Freezer air is moved below to refrigerator compartment, so a blocked vent hole will strain refrigerator as it tries to maintain its temperature setting and can be the cause of your failed motor.
After replacing motor onto bracket with grommets and blade, don't completely tighten. Position plastic cover with hole opening over motor and blade assembly. Twirl motor blade to see if there is any interference with cover. If not, take away cover and tighten motor on bracket. If there is any rubbing, adjust motor/blade assembly accordingly before tightening in place. Putting everything back together is in reverse order.
After cleaning out freezer (plug disconnected first), start to remove outer plastic covers. If you want to keep track of the different steps, you can take pictures with your cellphone. And if there are any connecting wire attachments you think you might not remember, again, you can take a picture, or label with tape (colored tape, or by writing on the tape). And for keeping track of the different-size screws, I place them in a muffin tin, keeping an order of left to right and top to bottom in the tin. When removing Styrofoam blocks in bottom center, make sure you remove any remaining ice underneath in the hole so refrigerator can "breathe". Freezer air is moved below to refrigerator compartment, so a blocked vent hole will strain refrigerator as it tries to maintain its temperature setting and can be the cause of your failed motor.
After replacing motor onto bracket with grommets and blade, don't completely tighten. Position plastic cover with hole opening over motor and blade assembly. Twirl motor blade to see if there is any interference with cover. If not, take away cover and tighten motor on bracket. If there is any rubbing, adjust motor/blade assembly accordingly before tightening in place. Putting everything back together is in reverse order.
Parts Used:
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Kevin A. from CONCORD, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
12 of 13 people
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malfunction of the cold control (wearing out after 15 years)
1. Disconnected 120 VAC power supply from refrigerator. 2. Removed 2 philip screws from horizonal panel containing the thermostat. (Panel is in refrigerator section). 3. Removed plug module from panel which freed the panel which allowed me to remove panel to do repair. 4. Removed wires from thermostat (cold control), and mechanically removed thermostat from panel and installed new cold control (thermostat). Replaced wires on control. 5. Replaced panel and reinstalled 2 philips screws. 6. time to repair about 15 minutes.
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john from Philadelphia, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 14 people
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botton half of refrigerator not cooling
easy as 1.2.3 remove and replace before even thinking. just to let you know i also do this for a living but it is one of the most difficult thing when you have to stop and fix your own
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HANCEL from ELMONT, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
25 of 55 people
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Switchlight was broken on tennant's refridge
as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.
10 minutes total.
10 minutes total.
Parts Used:
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Mark from Somers Point, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
10 of 12 people
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Evap Motor - loud noise
The evap fan, based on research, appears to be built to only last a few years. Pay attention to your order of removal for all pieces and it will go back rather easily in reverse.Remove items from freezer. UNPLUG FREEZER. Pop out the shelf. Use screwdriver to remove plastic piece in back. Pop out styrofoam piece. Use screwdriver to remove back metal section of freezer. Use nutdriver to remove screws holding the fan to the back. Unplug the motor. Pop off the fan. Pay attention to location of all these pieces. Put them on the new motor. Reassemble in reverse. Piece of cake.
Parts Used:
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James from Floral Park, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
9 of 11 people
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
15 of 29 people
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Fridge keeps cycling on and off and a clicking sound happens every time compressor cycles.
I opened the back panel of the fridge and exposed the compressor. Unplugged existing run capacitor and installed new one with the addition of the sleeve that is stated must be installed around the run capacitor.
Everything I read and on this web site says that based on these symptoms, that the problem is the run capacitor. I searched and search for a part called a start relay which plugs in to the compressor. This run capacitor plugs in to this other part which I take as the start relay.
Installing this run capacitor did not solve the problem. The fridge compressor keeps cycling on and off. Freezer doesn't keep as cold as it should.
Everything I read and on this web site says that based on these symptoms, that the problem is the run capacitor. I searched and search for a part called a start relay which plugs in to the compressor. This run capacitor plugs in to this other part which I take as the start relay.
Installing this run capacitor did not solve the problem. The fridge compressor keeps cycling on and off. Freezer doesn't keep as cold as it should.
Parts Used:
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Kirk E from GRASS VALLEY, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 9 people
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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Leo from TWIN FALLS, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
17 of 36 people
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