36314378891 Kenmore Dishwasher - Instructions
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rusting of stems on upper rack
The video was extremely helpful. Removing the tabs was easy. However, we struggled with the re-insertion. They did not "snap" back in as easily as seen on video. We ended up using a pair of pliers to push pieces into slot. We did not use very much pressure for fear of breaking the plastic. However, after many tries, we were successful & it works perfectly. Perhaps a close-up of the "snapping in" part might help future installers.
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Pamela from HAMILTON, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Pump and motor went out.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
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Gloria from Vian,, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench set
3 of 4 people
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Broken wheel and cage mount
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
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Joe from Belle Haven, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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leaky dishwasher
remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.
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kenneth from ocean isle beach, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
5 of 10 people
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Dishwasher would not drain.
The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.
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Thomas from VICTORVILLE, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 7 people
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My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!
Kudos and thanks!
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Dennis from Cookson, OK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 4 people
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The pump shaft leaked
I used the pump/motor replacement kit. It was a very easy repair and the parts were a direct replacement with no modification necessary. I saved over $300.
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Phillip from Canton, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set, Wrench set
2 of 2 people
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Pump motor had failed
I removed the two screw at the top holding the dishwasher to the counter top; pulled on the unit - but found it stuck on something.
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
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Christopher M from Thousand Palms, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
2 of 2 people
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old spray arm broke had to replace
i unscrewed old part and replaced with new one. Didn't know how to do it but figured it our quickly.
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E Andrew from Roscommon, MI
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
3 of 5 people
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Rack rusting
Took end caps off roller guides. Slid old out...slid new in...poped end caps back on...done. Too EASY!
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melissa from ferrum, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 8 people
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Broken spring on door.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
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Ron from SOUTHPORT, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Dishwasher would go on and off during operation
Took screws out of door panel to get to the latch and replaced old latch with new one. Super easy
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Kenny from CARUTHERSVLLE, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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New home to me. Part lost
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Harry from SAINT LOUIS, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Plastic hinge arm link broke
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
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Eric from EAST MEADOW, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
2 of 2 people
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door latch broken
I watched the convenient video and saved an old machine that I've grown to love. Plus I didn't have to pay a repair service or have to buy a new machine.
Thanks GE,
T. Dunn
Thanks GE,
T. Dunn
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Thomas from COLUMBUS, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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