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2DWTW4740YQ1 Whirlpool Washer - Instructions

All Instructions for the 2DWTW4740YQ1
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I followed the video guide, which was excellent
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.

Machine works great now.
Parts Used:
Washing Machine Suspension Rod Kit
  • Richard from NAPLES, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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Shaking extreme
Per instruction sent with purchase
Parts Used:
Washing Machine Suspension Rod Kit
  • Barbara from RICHMOND, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
7 of 7 people found this instruction helpful.
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Making noise when spinning tub hit side of washer.
Remove top of washer suspension
Rod goes on side of tub .
Parts Used:
Washing Machine Suspension Rod Kit
  • Ernestine from CARRIERE, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
7 of 8 people found this instruction helpful.
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washer wasn't spinning on final spin
First I found and reviewed videos on line to do the repair for my machine and when I actually did it the videos made it simple to do. Always look for videos of the installation for your machine or appliance and the job will go easy
Parts Used:
Washer Lid Latch Assembly
  • Terry from HANCOCK, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Noise, grinding
Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!
Parts Used:
6 Pin Shift Actuator Washer Drive Pulley
  • Craig from MURFREESBORO, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
7 of 10 people found this instruction helpful.
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Lid lock/latch stuck closed
Watched a video
Parts Used:
Washer Lid Latch Assembly
  • David from BELMONT, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
6 of 7 people found this instruction helpful.
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
Washer Drive Pulley
  • TERRY from WAUKEE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
8 of 13 people found this instruction helpful.
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The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Parts Used:
Washer D-Shaped Knob Insert
  • Larry from HICKORY, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
7 of 11 people found this instruction helpful.
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Would not start to spin on spin cycle.It would just make a clicking sound
Tipped washer on its back & tookold Washer pulley assembly off & put new one on.
Parts Used:
6 Pin Shift Actuator Washer Drive Pulley
  • Anthony from LYLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Washer gets stuck on Rinse and not complete the cycle.
Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.
Parts Used:
Washer Lid Latch Assembly
  • Charles from SEALY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Parts Used:
Washer Drive Pulley
  • Angelo from PORTLAND, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Parts Used:
Washer Drive Pulley
  • JERRY W. from CARROLLTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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Washer walking during spin cycle
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tricia from HARLEYSVILLE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Agitator was not turning. Dogears were worn out
First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)
Parts Used:
Agitator Washer Washer Washer Screw
  • Clinton from OKLAHOMA CITY, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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All Instructions for the 2DWTW4740YQ1
16 - 30 of 84