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1102690290 Kenmore Washer - Instructions

All Instructions for the 1102690290
46 - 60 of 1907
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Washer would not spin and the agitator would not turn
I basically dismantled the washer and turned the washer over to access the motor,transmission and pump.I disconnected the electrical connections first.I then released the clips for the pump and the clips for the transmission.The coupler was broken in little pieces.I went to Google to search for parts and happened to reach your Web Site.I found the part number for the coupler from the schematic and ordered it.It was then I discovered the part number for the cam dogs for the agitator so I ordered it also.While on you site I read the various troubleshooting stories and how each was repaired.I put myself through a lot of unnecessary work by dismantling the whole washer when all I had to do was turn it over and access it from the bottom.The parts arrived in three days and the install was rather simple thanks to the direction of your site.I had a heck of a time reassembling the washer but all in all $42.00 was a lot cheaper than a repairman or a new washer.We now have a working washer and no leaks.
Thanks to your site ,I have a happy wife and clean clothes.
Parts Used:
Washer Direct Drive Motor Coupling Washer Agitator Repair Kit
  • Gilbert from Fair Lawn, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
31 of 39 people found this instruction helpful.
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Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
Parts Used:
Washer Direct Drive Water Pump
  • Noel from Pollock, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 29 people found this instruction helpful.
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washer moving 3 ft during the spin cycle sounding like elephants running through the house
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub against the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.
Parts Used:
Washer Leveling Spring Washer Suspension Spring Lid Switch Assembly with Leads Washer Tub Wear Pads (3 Pack)
  • Annie from Haines, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
28 of 36 people found this instruction helpful.
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water overflowing when filling
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!
Parts Used:
Washer Water Pressure Hose Cut to Fit Washer Water Inlet Valve
  • Marni from Buhl, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
34 of 54 people found this instruction helpful.
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Two leaking hoses in my washing machine
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.
Parts Used:
Washer Drain Hose Washer Tub-To-Pump Hose Kit
  • Marc from Morton Grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
29 of 39 people found this instruction helpful.
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Water constantly dripped into washer when it was off.
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
Parts Used:
Washer Water Inlet Valve
  • MARK from MARION, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 25 people found this instruction helpful.
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Excessive tub wobble, tubs leaning forward of normal
Washer is 29 years old. Found that tub spring hooks into a simple (non-reinforced) hole in the base frame, and it had worn the hole through through the edge of the frame (key hole style). Due to age and low cost of parts, ordered all suspension springs, brackets, & pads. Once they arrived, took the tubs out (first time for that), found that the suspension pads looked fine, but the wear pads showed a lot of wear and the front one was snapped in the middle, perhaps an after effect of the spring failure. From my lack of attention, initially tried to get front pad into the wrong set of holes, a bad fit; corrected. Simply drilled a near-by hole in the base frame for the tub spring.

While the tubs were out, took them outside and scrubbed them clean. Also cleaned agitator parts using bottle brushes. Followed the PartSelect videos and owner comments for procedures, methods. Found that some miss some important info, but if you watch others you can combine the info to find what you need re disassembly/assembly.

At one point while attempting to remove the outer tub, did not realize that the screw that holds the rear spring bracket to the tub also holds the tub to the suspension plate.

Took me most of a day for the whole process, and I ended up with pulled/spasmic muscles from all the bending over, mostly from cleaning parts I think. Very helpful to have the parts breakout drawings, videos, others' experience.
Parts Used:
Washer Tub Spring Washer Spring Outer Bracket Bracket, Spring Outer (L.F.) Washer Suspension Spring Washer Tub Wear Pads (3 Pack) Washer Suspension Pads (3 Pack)
  • David from GLEN BURNIE, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
22 of 22 people found this instruction helpful.
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Agitator was locked up
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
Parts Used:
Washer Direct Drive Motor Coupling
  • Roger from Palmyra, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
24 of 28 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Refrigerator Touchup Paint (White)
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
75 of 181 people found this instruction helpful.
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Washer Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
25 of 31 people found this instruction helpful.
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In the spin cycle, drum would'nt spin unless assisted
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm. Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!
Parts Used:
Washer Direct Drive Motor Coupling Washer Clutch Assembly
  • ANTHONY from NY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
22 of 24 people found this instruction helpful.
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Water control would only fill to Medium load then stopped altogether
I removed the screws holding the control board in place. Removed the knob on the front of the panel and then disconected the wires to the control. Then I took the old control off the board and inserted the new control. I attached the wire connectors to the new control and put the control panel back in place and fastened it with the screws. Last task was to replace the knob. The new control worked wonderfully with the first load of laundry. Piece of cake. Done in 5 minutes or less.
Parts Used:
Washer Water Level Pressure Switch
  • Wayne from University City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 33 people found this instruction helpful.
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agitator making noise and didn't want to turn
I unsnapped the top of the mechanism and removed the agitor assembly, (I had already put together the new one,) I just had to unsrew the old one to get it out and screw in the new one. This took me less than 10 minutes from start to finish. My husband was away for the week and this was left up to me if I wanted it done. So I (a female) decided that I would attempt it.
A Piece of Cake. thanks to Parts Select, I have a few more years with this machine. I was really hating to purchase a new machine. So for less than $25.00 with no service call "I Fixed It!"
Parts Used:
Washer Agitator Repair Kit
  • Jo Anne from Crossville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
21 of 22 people found this instruction helpful.
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Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM
Parts Used:
Washer Suspension Spring Tub Ring Gasket
  • James from Nelsonville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
22 of 25 people found this instruction helpful.
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valves allowed water to overflow during the rinse cycle, sometimes took forever to fill.
I removed the screws holding the control unit down, removed a couple at the rear,
Disconnected the electrical clip that plugs into the top, under the control unit.
This allows enough slack to pivot it ( the control unit) upside down and get it out of the way enough to remove the spring clips that hold the top to the back.
Popped out the two clips that hold the back to the top.
Pulled the back out, up until the plastic soap dispenser , (which is attached to the back) hits under the lip of the top.
This does not allow enough room to get to the valves.
I finally figured out you have to lift the entire top up high enough to clear the back while pulling it ( the back) out.
Disconnected the hose clamp, electric connectors, installed the new valves into the supplied mounting plate replaced the valves .
Re -connected the hose and electric connectors and re assembled the back.
The only problem I had was when one of the spring retainers that hold the back to the top popped off and fell inside the unit, which forced me to remove everything including the back bottom screws, which caused the sides to pop off, the mounting ears , which are attached to the back,
Took some finesse but finally retrieved the spring clamp and finished everything back together.
It was a bit tricky keeping the plastic gaskets between the back and the sides from falling inside as I reassembled it.
But all is well, and would have been more difficult without the expierence written by others who posted, on the site.
Thank you to all, for the help.
I hope my efforts will help someone else.
Parts Used:
Washer Water Inlet Valve
  • Sam from Robertsville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
22 of 26 people found this instruction helpful.
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All Instructions for the 1102690290
46 - 60 of 1907