11020272000 Kenmore Washer - Instructions
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
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floyd from Slidell, LA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
23 of 39 people
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Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
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Paul from Painesville, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
17 of 21 people
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
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Steve from Cypress, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
16 of 19 people
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Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
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John from Oklahoma City, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
16 of 19 people
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shut off before finished
i knew the lid sw. must be bad and had a new one in hand, but when i remove the sw. ( near the lid ) i found the wires going back to where i could not reach. was not sure how to get at them so i repaired the sw. with tape untill i could find how to get at the wire end. after reading more in this repair area i know that i need to remove the control panel which is easy to do. next time i will read all i can on repairs in this section!!
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LARRY from LUCERNE, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
17 of 22 people
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No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
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Andrew from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
14 of 15 people
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Washer did not spin.
First I removed the two screws on the back side of the switch panel and tilted it back to expose the controls. I then pryed up the top of the washer to expose the lid switch. This was a mistake because I damaged the clips and bent the metal frame. Anyway after that I unlatched the lid switch on the top side, pulled it through the bottom, removed two screws holding the lid switch in place and replaced the switch and lid switch strike. Because I wrecked the machine top I had no alternative but to drill two holes from the top and put two screws in to hold the top down. It's ugly but it works.
The best part of all this is I received the part so fast that I was able to keep up the pace of doing laundry with no interruption. Thanks for being so reliable and quick to deliver. I already told many people about your service!
The best part of all this is I received the part so fast that I was able to keep up the pace of doing laundry with no interruption. Thanks for being so reliable and quick to deliver. I already told many people about your service!
Parts Used:
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Matt from Sussex, WI
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
15 of 18 people
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my cold water did not run in the machine and it would not rinse
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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TONYA from DISTRICT HEIGHTS, MD
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
15 of 18 people
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
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Chuck from South Holland, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people
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water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
Parts Used:
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michael from westmoreland city, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
15 of 19 people
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Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
Parts Used:
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Ron from Hibbing, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
14 of 16 people
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Lid Switch broke off at screws
First off it was much easier after watching the video that was on PartSelect website. It was a very good description of how to do the repair. The main thing is to have enough room to be able to move the washer around and be able to get around it.. Our washer and dryer are in our 1/2 bath so we had to completely unhook the dryer to move it out of the way to have room to work around the washer.. It was still a tight squeeze but it was pretty quick and easy once we got the area where the lid switch is attached. The only trouble we had was putting the front of the washer back on the tub correctly. That was mainly in part with not having enough room to move around. It was easy enough that is was worth saving the service call from the repairman. The most help was watching the video. Thanks PartSelect for your help.
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Dale from West Branch, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
13 of 13 people
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
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Kevin from Disputanta, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
16 of 23 people
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Machiine would fill with water and then stop cycle. I determined that it was the lid switch because that is the sam e thing th emachine does when the lid is up.
Followed some very handy instructions I found on the web.
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
Parts Used:
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Louise from Bridgewater, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
15 of 20 people
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improper or no hot water flow
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.
Parts Used:
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Cynthia from Manchester, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
16 of 23 people
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