11013212200 Kenmore Washer - Instructions
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Lid Switch Asembly broke
First off I would highly recommend the review by Dennis From Evans City PA. This was quite helpful.
The problem is the lid switch assembly is glued together and the original part came apart and needed to be replaced. The symptoms described by others were accurate so we opted to replace it.
On my machine there are two screw on the front corners of the panel where the dials attach to the top of the washing machine. I removed those two screws and by lifting up and forward was able to move the whole thing out of the way.
You should see the connection from the dial panel running down into the wash basin. This is where you will unplug the old switch and replace it with a new one. There are little plastic clips that hold it in place, but you can squeeze them with your fingers to remove it from the panel.
In order to get access to the underside where the wires are connected you will need to remove two clips that hold the back pane to the rest of the sheet metal. In my case I wasn't quite prepared for the entire frame to move but once the clips are removed the back panel is completely removed and you can pull it forward to gain access to the underside.
Once you are able to get underneath you will see a screw that holds the ground wire. This is the one that you may need pliers to remove. There are two screws that hold the switch in place but you can access them at any time. I had already removed the old screws by this point. This should leave the switch disconnected from everything and you can install the new one.
Now just connect everything back together. The two screws for switch where the lid hits. Connect the ground wire and run the the connection back to the top portion where it will connect back up to the top panel.
I would add that there are two thin plastic strips that ran vertically up the back fo the back panel that meet the outer casing. I had to re-seat these before putting the clips back on the top.
The problem is the lid switch assembly is glued together and the original part came apart and needed to be replaced. The symptoms described by others were accurate so we opted to replace it.
On my machine there are two screw on the front corners of the panel where the dials attach to the top of the washing machine. I removed those two screws and by lifting up and forward was able to move the whole thing out of the way.
You should see the connection from the dial panel running down into the wash basin. This is where you will unplug the old switch and replace it with a new one. There are little plastic clips that hold it in place, but you can squeeze them with your fingers to remove it from the panel.
In order to get access to the underside where the wires are connected you will need to remove two clips that hold the back pane to the rest of the sheet metal. In my case I wasn't quite prepared for the entire frame to move but once the clips are removed the back panel is completely removed and you can pull it forward to gain access to the underside.
Once you are able to get underneath you will see a screw that holds the ground wire. This is the one that you may need pliers to remove. There are two screws that hold the switch in place but you can access them at any time. I had already removed the old screws by this point. This should leave the switch disconnected from everything and you can install the new one.
Now just connect everything back together. The two screws for switch where the lid hits. Connect the ground wire and run the the connection back to the top portion where it will connect back up to the top panel.
I would add that there are two thin plastic strips that ran vertically up the back fo the back panel that meet the outer casing. I had to re-seat these before putting the clips back on the top.
Parts Used:
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Brooks from Plano, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
19 of 23 people
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bad lid swithch, problem with spin cycle
remove 2 screws that hold timer section
remove large clips that hold lid section
repace lid swich and put back together
works good
remove large clips that hold lid section
repace lid swich and put back together
works good
Parts Used:
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Bill from Beaver Dam, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
22 of 32 people
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The movers broke both water intakes off flush with the back of the machine
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.
Parts Used:
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Dennis from Oak Island, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
16 of 17 people
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
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floyd from Slidell, LA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
23 of 39 people
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Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
Parts Used:
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Paul from Painesville, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
17 of 21 people
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
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Steve from Cypress, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
16 of 19 people
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Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
Parts Used:
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John from Oklahoma City, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
16 of 19 people
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leaking drain pump. Obviously a common problem with this washer
Just turned the washer on its side, popped out the two retainer clips with pliers and screwdriver, pulled the pump out by hand, put the new one in and replaced one rusty clip with the new one from parts select, and used the other old one. I ordered the parts on Monday, and they came tuesday, even with the standard shipping. Also the website parts diagram and whole website design is good.
Parts Used:
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John from Solana Beach, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Wrench (Adjustable)
15 of 17 people
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No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
Parts Used:
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Andrew from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
14 of 15 people
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my cold water did not run in the machine and it would not rinse
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Parts Used:
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TONYA from DISTRICT HEIGHTS, MD
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
15 of 18 people
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
Parts Used:
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Chuck from South Holland, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people
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water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
Parts Used:
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michael from westmoreland city, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
15 of 19 people
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Lid Switch broke off at screws
First off it was much easier after watching the video that was on PartSelect website. It was a very good description of how to do the repair. The main thing is to have enough room to be able to move the washer around and be able to get around it.. Our washer and dryer are in our 1/2 bath so we had to completely unhook the dryer to move it out of the way to have room to work around the washer.. It was still a tight squeeze but it was pretty quick and easy once we got the area where the lid switch is attached. The only trouble we had was putting the front of the washer back on the tub correctly. That was mainly in part with not having enough room to move around. It was easy enough that is was worth saving the service call from the repairman. The most help was watching the video. Thanks PartSelect for your help.
Parts Used:
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Dale from West Branch, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
13 of 13 people
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Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
Parts Used:
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Ron from Hibbing, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
14 of 16 people
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Machiine would fill with water and then stop cycle. I determined that it was the lid switch because that is the sam e thing th emachine does when the lid is up.
Followed some very handy instructions I found on the web.
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
Parts Used:
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Louise from Bridgewater, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
15 of 20 people
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