1069542920 Kenmore Refrigerator - Instructions
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
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Wayne from Leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
79 of 104 people
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Plastic Auger on the Ice Maker broke.
Was very confused when the part sent out looked nothing like the one it would replace. There was a note in the package saying that this would replace it but I was doubtful. Suggest that it be made very clear that this is an upgraded part to replace a bad design.Had not problem once i checked the website and found this to be correct replacement part. I didn't have any problem with the order of the crusher blades as once I removed the shaft nut I slid all of the parts in order onto the awl. Then it was a simple matter of sliding them off of the awl onto the auger shaft. The new metal auger works much better than the plastic one it replaces.
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Wallace from Weslaco, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
70 of 78 people
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The studs to hold the shelf were broken
The hardest part was to figure out how to remove the old studs and put in new ones. I figured out finally that they should be twisted out and in., Simple online or printed insruction would be very helpful. Unfortunatelly the manual does not contain any repair information.
I fixed it with little trouble.
I fixed it with little trouble.
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Pavel from Norwalk, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers
67 of 73 people
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Outlet valve housing was cracked and leaking water
Removed panel in back of fridge. Disconnected water line. Removed outlet valve housing and disconnected wiring. New part is a retro-fit and was modifiable to fit into same space as old part. Reconnected wiring and water line. Turned water back on to test. Checked water dispenser in front door panel. All good. Replaced panel and wheeled back into place.
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Thomas from North Attleboro, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
65 of 71 people
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Ice maker not initiating harvest cycle (not making ice)
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.
The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
Parts Used:
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John from Elgin, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
66 of 74 people
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Plastic broken around ice maker shaft
I removed the 4 screws from the inside front of the container that held the ice maker shaft in place. This allowed me to remove the old broken container from the front assembly. It was just a matter of attaching the new container to the front assembly and sliding the new container back into the freezer. I am back in business and I couldn't believe how easy it was to make this repair. Shipping was very speedy and communication was fast. I will use PartSelect.com again and refer family and friends for a good deal.
Parts Used:
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Gary from Denham Springs, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
61 of 70 people
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Ice Maker would not eject the Ice either by cube or crushed
removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off
The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.
The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.
Parts Used:
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Jack from College Station, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
69 of 96 people
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Broken light switch
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'
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Randy from Hays, KS
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
78 of 129 people
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Light Would Not Go On In The Refrigerator
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
Parts Used:
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DANIEL from MINNEAPOLIS, MN
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
61 of 80 people
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plastic Ice bin auger broke and needed to be replaced
The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
Parts Used:
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Suzanne from Colorado Springs, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
55 of 65 people
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Cooling would shut down and not restart until refrigterator was turn off and back on.
First I removed the cover plate over the cover over the thermostat, by snapping it out. Then I removed the four screws holding the cover over the thermostat in place. Next I removed the screw, which held the cover over the thermostat sensor. I then removed that cover and the unit, which exchanges air, flow between freezer and refrigerator. I then removed the two screws, which held the thermostat in place. I then removed the thermostat with the sensor and the white tube, which covered it. Then I removed the white tube from the sensor.
To install the new thermostat I first inserted the thermostat sensor into the white tub. I lubricated the sensor with a very small dab of Vaseline. Then I placed the sensor unit in the unit, which exchanges air between refrigerator and freezer. I next reinstalled the unit, which exchanges air between refrigerator and freezer. Then I reinstalled the cover over the thermostat sensor. I then installed the thermostat with the two screws, which held it in place. Then I reinstalled the cover the thermostat with the four screws, which held it in place. Last I snapped the cover plate in place.
To install the new thermostat I first inserted the thermostat sensor into the white tub. I lubricated the sensor with a very small dab of Vaseline. Then I placed the sensor unit in the unit, which exchanges air between refrigerator and freezer. I next reinstalled the unit, which exchanges air between refrigerator and freezer. Then I reinstalled the cover over the thermostat sensor. I then installed the thermostat with the two screws, which held it in place. Then I reinstalled the cover the thermostat with the four screws, which held it in place. Last I snapped the cover plate in place.
Parts Used:
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Michael from Oceanside, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
44 of 45 people
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Main Door wouldn't self-close
After removing all the food items from the door, I popped the plastic cover off of the hinge assembly located on the top of the door. With a fine point Sharpie pen , I marked the outline of around the hinge assembly so I could return it to original position. I then loosened each of the 3 bolts holding the hinge on just enough to allow me to clear the pin of the hinge out of the hole in the door. Once the top was free of the hinge, I lifted the door off of the bottom hinge/pin assembly. My cam parts on the bottom hinge and door were either broken and/or partially missing. I removed the broken and worn pieces by removing each of the screws holding the top and bottom (of the bottom hinge assembly) cam pieces and installed the new ones using same screws. I then reversed the steps and slid the bottom of the door back onto the bottom hinge assembly and then lifted the top hinge enough to allow the hinge pin to slid back into the hole on top of the door. Positioned the hinge so it matched the outline and tightened the 3 bolts. I checked the closing and made a slight adjustment to door as one of the shelves was hitting the interior as it tried to close. I did this by loosening the 3 bolts and pushing the door up and to the right (this door was on the right side of refrigerator). Tightened the bolts and reinstalled the hinge cover.
Pretty easy. My door cams were a little different so I didn't use all the parts in the kit. My shims were metal and did not move when I replace the cams so I didn't use anything in this repair except the 2 lower cam parts. I also put some grease/vaseline on the cams to lubricate them.
I figure the plastic cams just wore out over the years and all the heavy junk we put in the door shelves. I lived with this problem about 2 years before it donned on me that it was probably just a plastic piece or two that was broken or worn out.
Pretty easy. My door cams were a little different so I didn't use all the parts in the kit. My shims were metal and did not move when I replace the cams so I didn't use anything in this repair except the 2 lower cam parts. I also put some grease/vaseline on the cams to lubricate them.
I figure the plastic cams just wore out over the years and all the heavy junk we put in the door shelves. I lived with this problem about 2 years before it donned on me that it was probably just a plastic piece or two that was broken or worn out.
Parts Used:
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Gary from Huntington, WV
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
43 of 45 people
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Excessive noise was coming from the freezer section of my side be side refrigerator
Cleaning out the freezer took the longest time. Once the freezer was clean I turned off the freezer which did not deactivate the light in the freezer. This is a tight area to work in and not having to hold a flashlight made the job much easier. I then removed the shelf slider brackets for the 3 lower pullout drawers. The next step was to remove the interior aluminum back panel (6 screws) which covers the evaporator motor and the coil. Before removing the 3 electric wires that are attached to the evaporator motor make sure the power is off to the motor. The removal of the motor was fairly straightforward and I would suggest removing the plastic fan blade first and then the connector wires. It helped knowing in advance that the plastic fan blade would come off with a little prying. Be careful when prying the fan off so that you don’t damage the plastic motor mount bracket. Once you have installed the motor I would suggest turning the freezer back on to make sure that the evaporator motor works before reinstalling the aluminum back panel and slider brackets.
Parts Used:
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Jon from Houston, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
43 of 45 people
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
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DAVID from TINLEY PARK, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
49 of 64 people
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Ice maker quit making ice
I removed the ice maker which required removing 3 screws and then disconnecting the electrical plug. Once the ice maker was out, I removed the 3 screws that held the motor assembly to the unit.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.
Parts Used:
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Dean from Pahrump, NV
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
44 of 49 people
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