10658149801 Kenmore Refrigerator - Instructions
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Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.
Parts arrived at 2:30PM.
Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.
Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)
I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)
I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.
I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.
You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.
I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.
Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.
Done by 3:00PM.
Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.
Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)
I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)
I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.
I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.
You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.
I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.
Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.
Done by 3:00PM.
Parts Used:
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Michael from Las Vegas, NV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
33 of 37 people
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One finger of the spring steel peice that holds the ice maker and water dispenser levers out broke.
I removed the screw holding the spring steel retainer/clip using a quarter inch ratchet wrench a swivel with a quarter inch socket and a short extention, then just installed the new one. This spring steal through the door ice maker / water despenser lever spring was an easy fix.
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
Parts Used:
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Ron from Newton, IA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
35 of 46 people
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Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
Parts Used:
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Dwight from Marietta, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
34 of 45 people
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ice would not drop
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terry from panama city beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver
46 of 82 people
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ice maker not making ice
I removed the old ice maker and replaced it with a new one and saved over $150. It was very easy and there is lots of ice now.
Parts Used:
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Norma from Joppa, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
39 of 64 people
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My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.
Parts Used:
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Glenn from San Marcos, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
26 of 27 people
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Refrigerator stopped working
Used a volt meter to determine if compressor was getting power. It was not. There were only two wires going to compressor so I partially unloaded frige and disassembled unit until I found the control circuit. I removed the control board and could not find any degraded connections so I thought it was most likely the relay installed on the board. I determined which connection was the normal power feed and decided that the relay should power one of two outgoing lines when it picked up. I jumpered from power to the most likely line and powered up the refrigerator and it worked. I cycled the breaker to maintain temperature until the new part arrived (about 2 days). I installed the new board in about 30 minutes and everything is working great. Looking forward to another 15 years with this refrigerator. It may be destined for the garage in a few years when we remodel the kitchen but it will make a fine shop frige!
Parts Used:
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Robert from Russellville, AR
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
33 of 48 people
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Broken Shelf Bracket
Removed food itmes on broken shelf. Removed old glass shelf cover. Removed broken shelf bracket. Installed new shelf bracket. Intalled new glass shelf cover. Replaced food items back on shelf
Parts Used:
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Thomas from Leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
26 of 30 people
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
Parts Used:
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Thomas from Fairfax, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
27 of 34 people
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broken meat and vegatable draw
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douglas g. from roanoke, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
25 of 28 people
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valve leaking due to being frozen in storage
removed old valve after finding out it leaked really bad. Got on line ordered new valve and it arrived in one day. great service from you guys. there was a little difference in the valves, push in line fitting on the new valve, screw in fittings on the old one. took less than 20 minutes to install and works great, thanks
Parts Used:
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Jerome from Decatur, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
55 of 119 people
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
Parts Used:
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Frank from Sandy, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
26 of 33 people
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Refrigerator door fails to close on its own like it is designed to.
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.
The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
Parts Used:
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Jay from Oconomowoc, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
23 of 24 people
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Water dispenser hose tip broken.
The part to fix this was a $50.00 part.
I purchased this Bracket Dispenser for $6.00 and it fit on My fridge perfectly. I just used the screw hole that was a little higher on the water dispenser. Simply cut off the broken end / or Buy a new Hose (Cost at Lowes about $6.00) guide hose along the bracket and use a socken set to reinstall the screw. Water is not squirting on people any more.
I purchased this Bracket Dispenser for $6.00 and it fit on My fridge perfectly. I just used the screw hole that was a little higher on the water dispenser. Simply cut off the broken end / or Buy a new Hose (Cost at Lowes about $6.00) guide hose along the bracket and use a socken set to reinstall the screw. Water is not squirting on people any more.
Parts Used:
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Sean from Boise, ID
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
26 of 34 people
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Refrigerator door failing to close without being pushed shut
Replaced upper cam piece on bottom hinge and also replaced pivot thimble on upper hinge.
No problems, except pivot thimble glued in place. Had to cut up and pull out with pliers. Everything works like new now.
No problems, except pivot thimble glued in place. Had to cut up and pull out with pliers. Everything works like new now.
Parts Used:
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Kenneth from Greeley, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
25 of 32 people
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