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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Freezer Rail Guide Assembly Left Side Specifications
This is the left side drawer slide for models of LG refrigerator-freezers. This drawer slide supports the drawer inside the freezer of your refrigerator and allows it to slide back and forth smoothly. This specific slide is installed on the left side and cannot be installed on the right side of the freezer. This slide measures approximately 15 inches long and is made of white plastic. If your current drawer slide is broken and unable to support the drawer inside your freezer, it must be replaced immediately for the drawer to safely move and be supported. Replacing this slide only requires a screwdriver to disconnect the old one and install the new one. This slide is sold individually and does not include the necessary securing screw or the slide for the right side.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
John D - June 24, 2019
Verified Purchase
easy
Easy and smooth replacement.
★★★★★
★★★★★
Stephanie S - June 26, 2020
Verified Purchase
Rail Guide Assembly Left & Right Part No. PS3524838
While the parts were not wrapped well for transport, the box held up, and parts were fully intact and in great condition. Parts were exactly as described, and were easy to install.
★★★★★
★★★★★
Ted W R - October 31, 2020
Verified Purchase
One small alignment
Everything went well. Had to tighten a screw on the slider to make it go smoother.
★★★★★
★★★★★
Maureen W - August 26, 2020
Verified Purchase
GLIDE RAIL
The part came promptly. The woman on the phone that helped me "knew her stuff".
Got my freezer fixed and all is well.
Thank you for being there.
★★★★★
★★★★★
George D - January 9, 2019
Verified Purchase
great service
Part went in easy and works great. Company is awesome and will order from them if I ever need another part.
★★★★★
★★★★★
Jeff M - October 19, 2022
Verified Purchase
Perfect fit
Not inexpensive, but worked perfectly!
★★★★★
★★★★★
Earl W - December 29, 2022
Verified Purchase
Quick easy repair
Part arrived very soon after ordering, drawer works better than when it was new.
We are thrilled.
★★★★★
★★★★★
Terry M - September 13, 2020
Verified Purchase
Quick fix
I needed both rails this was the second time the first was under warranty so I knew it was a easy fix
★★★★★
★★★★★
Maribel C - May 25, 2021
Verified Purchase
Fast ship, easy install
Received the part very quickly, within 2-3 days. Didn't need to read up on any instructions. Install was done in about 10 mins and it's working great.
★★★★★
★★★★★
Barbara O - August 28, 2021
Verified Purchase
GREAT customer service.
Ordered this part TWICE from another source. Wrong part sent to me TWICE (returned both times--still waiting for refund from that source.) Called PartSelect, told person I talked to what I needed. Correct part was delivered to me within a week (there was a weekend in there.) Extremely pleased with this company.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
plastic on rail guides broke
removed three screws from each guide and removed. Replaced with new guides using the same screws.
Ask our experts a question about this part and we'll get back to you as soon as possible!
9 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Betty
December 30, 2017
My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. The freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. The screw holes do not look like they will align. Can you confirm that this is the right part.
For model number LFC20760SB
Hello, Thank you for your inquiry. The part number for your specific model is 4975JJ2028C for the right side, and part# 4975JJ2028D is the right hand side. This is an updated part number from the manufacturer. Hope this helps!
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Heather
March 17, 2020
Hi, my LG needs a art and i’d like to clarify which one(s). The top drawer slider (plastic part) is broken on the left and right rails (the white plastic piece is missing a piece on each). Please advise which parts i may need. Thank you!
For model number LFC23760
Hi Heather,
Thank you for your question. You will need to replace the left and guide rail assemblies. The part number listed under your model number for the right side guide rail is PS3524811 and the part number for the left side guide rail is PS3524812. To place an order for the parts you may order them either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Betty Field
January 3, 2018
Question:My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. the freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. the screw holes do not look like they will align. can you confirm that this is the right part.
betty for model number lfc20760sb
answer:
hello, thank you for your inquiry. the part number for your specific model is 4975jj2028c for the right side, and part# 4975jj2028d is the right hand side. this is an updated part number from the manufacturer. hope this helps!
please clarify, by right hand side as i am looking into the drawer or the right side of drawer at it is facing me? also if 4975jj2028c for the right side, doesnt that make part number 4975jj2028d the left. the guide rail that is on the same side as the ice maker flange with screw holes is shorter and starts almost flush to the edge. that is what i need and the picture showes the flanges starting more in center.
For model number LFC20760SB/o4
Hi Betty,
Thank you for your question. Yes, the left guide rail assembly is coming up under the model number and it is designed to work with your appliance. I hope this helps. Thank you and have a great day!
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Mike
December 28, 2017
Part number ps3524838 (145f) is the left rail guide of the top shelf of the freezer, correct? How does the receiving part attach to it?
For model number 795.76209.901
Hi Mike, Thank you for the question. Yes, the PartSelect Number PS3524838 (#145F) is the left side guide rail. The basket should just slide into the rail its self. Hope this helps!
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Cathie
February 22, 2019
I need the freezer left rail guide for my Kenmore refrigerator. Is ps3524838 the correct part? It does not look the same as the one that is on my freezer.
For model number 795.78302.804
Hello Cathie, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3526396 for the rail for the freezer door. The Part Number: PS3524838 is for the Tray or basket inside the freezer. Hope this helps, good luck with this repair!
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DOUGLAS
June 3, 2022
this is for a Kenmore bottom freezer wire drawer basket LEFT rail guide assembly is this the complete assembly P/N 3524838 please let me know as soon as soon as possible, Thank-you
For model number 795.71304.011
Hi Douglas,
Thank you for your question. Yes, this part is listed for your freezer. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Peter
November 11, 2022
The slider for the pull out drawer in my freezer is broken on the right side
For model number LFC23760st/04
Hello Peter, thank you for your question. The Slider for the Right side is part PS3524837. We hope this information will help you.
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Dorothy
July 31, 2023
Does the part # 4975JJ2028D work on my model for the freezer?
For model number LFX25974ST/06
Hi Dorothy, thank you for contacting us. The rail guide assembly you have mentioned is not compatible with your model. The rail guide that fits in your model is part number PS3648813. We hope this helps!
I need the left Drawer Slide Rail Assembly for the top freezer drawer. It is about 12 inches long I ordered one that was too long (15 inches). Can you help me?
For model number LFC21776ST
Hi Sandra, thank you for reaching out. The guide rail assembly for the left side of the top freezer drawer is part number PS8749167. We hope that helps!
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