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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This is a replacement detergent dispenser for your washer. It stores the detergent, and then dispenses it into the washer at the appropriate point in the wash cycle. If the detergent dispenser is broken, or if the detergent is not dispensed during the wash cycle, you may need to replace it. The dispenser is made of blue plastic, and is approximately 4 inches wide, 4.5 inches long, and two inches tall. This is an OEM part made by the manufacturer.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Replacing your LG Washer Washer Detergent Box Assembly
Troubleshooting
This part fixes the following symptoms:
Does not dispense fabric softener or detergent | Will not drain
This part works with the following products:
Washer, Washer Dryer Combo.
Part# 3891ER2003A replaces these:
AP4436613, 3890ER2003A, 3891ER2003B, AAZ73736101
Customer Reviews
Average Rating:
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★★★★★
20 Reviews
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★★★★★
★★★★★
Bruce P - August 14, 2020
Verified Purchase
Perfect Fit
We were having a problem with water remaining in the detergent dispenser, this solved the problem
★★★★★
★★★★★
Kyle E - July 2, 2019
Verified Purchase
Easy repair
Part worked great . Came in fast.
★★★★★
★★★★★
Tina S - February 20, 2018
Verified Purchase
Perfect. Seems to have fixed the issue
Delivered quickly
★★★★★
★★★★★
Naila C - June 4, 2019
Verified Purchase
as expected
This worked as a replacement for our missing detergent dispenser.
★★★★★
★★★★★
Jocelyn H - January 29, 2020
Verified Purchase
Easy fix
Part came quickly and resolved my issue.
★★★★★
★★★★★
Richard R - January 29, 2020
Verified Purchase
Fast fix
It was the simplest repair possible simple removed the damaged cup and dropped in the new one.
Thanks to the through descriptions on the site as well as the photos we got the right part first try now no more leaks!
★★★★★
★★★★★
Valerie T - March 14, 2018
Verified Purchase
Soap dispenser
Worked great. Received it in record time.
★★★★★
★★★★★
Keith B - February 9, 2018
Verified Purchase
Soap dispenser
It worked like a charm. Our old one had lost the white cover and this saved us a service call charge.
★★★★★
★★★★★
Renee C - February 9, 2018
Verified Purchase
Exact replacement part
Just the part I needed. Fit just like the original. Fast shipping!
★★★★★
★★★★★
Laurie M - May 24, 2024
Verified Purchase
Easy Fix
My old detergent dispenser in my clothes washer always had leftover water in it after the load was done washing. Read up on reasons/fixes and bought a new dispenser - problem fixed! Glad it was an easy and relatively inexpensive fix!
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 4 reviews.
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Soap dispenser
Replaced it
Robert from GOLD BAR, WA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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soap dispenser broke
just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here
Roger from LA CROSSE, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 3 peoplefound this instruction helpful.
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Washer leaks
Could not do the repair. Partselect sent me the wrong parts even though I gave them the model number and the brand they sent me the wrong parts.
Bought used, realized did not have a detergent dispenser.
Found this part online. I just sets inside, did not click in like the bleach and fabric softener inserts. Think is ok, seems to work
Lynly from Montrose, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 4 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
8 questions answered by our experts.
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Mark
December 5, 2018
In the soap dispenser tray when the wash is complete, the dispenser is full of water....why?
For model number 7964153
Hi Mark, thank you for your question. There may be a problem with your water inlet valve or you may just have a bit of a clog at your hose and inside your drawer that prevents all the water from spilling into the tub of your machine. I would suggest testing the valve and also making sure that your dispenser drawer and hose are cleared out. I hope that helps. Good luck with your repair.
8 people found this helpful.
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Jeff Burgman
January 7, 2019
I see you have a replacement for #3890er2003a
Will this work with #3890er2003 ?
thanks,
jeff
For model number 3890ER2003
Hello Jeff, thank you for your question. The manufacturer has replaced part number 3890ER2003A with this item, part number 3891ER2003A. Please enter the part number into the site for current price and availability. Good luck with your repair!
2 people found this helpful.
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Sheryl
December 23, 2019
The drawer that the soap, etc pulls out has corroded and is holding water. I would like to replace the entire drawer and its parts. Is there a part number for the entire contents and the drawer?
For model number WM3470HWA
Hi Sheryl, this would be the panel assembly linked below. Thank you for your question and good luck with your repair!
I have the blue liquid dispenser, But it don't have the white plastic that cover the hole of the dispenser, And has max normal wrote on it, it looks like the first picture of the three pictures that shows you the part. I never have use liquid detergent till now. It don't look like the white peace broke off. Any way the liquid detergent is still in the dispenser when washer done. Thank you Al
For model number WM2501HVA
Hello Al, Thank you for the question. The White Plastic part that says Max Normal is only sold as part of the Detergent Dispenser. LG does not sell that part on its own. The Detergent Dispenser will need to be ordered. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Anne
June 27, 2019
Sorry . . . . I was in a chat session with a nice person, and about to purchase this part. I wanted to be sure it would fit my machine. Does it? Thanks
For model number WM3270CW
Hello Anne, thank you for your question. Yes, the part number PartSelect Number: PS3522644 does fit your unit. I hope this helps!
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Ron
September 9, 2019
How do you get the dispenser tray out to clean it. There is a lot of mold etc.?
For model number WM214 CW
Hello Ron, Thank you for the question. The dispenser just click and snaps in place. Hope this helps!
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Ashley
September 18, 2019
Our washer's liquid detergent dispenser is missing. We've just been adding the liquid detergent in where it used to be. Is this detrimental for the function of the washer or the cleanliness of the clothes? Just wondering if it is really necessary to be replaced? There's no residue in the detergent drawer and we always use he liquid detergent. Thanks!
For model number WM2101H*
Hello Ashley, thank you for your question. It is recommended to have it in place. This Detergent Dispenser part number PS3522644 is the correct replacement for your model. Good luck with your repair!
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Edward
December 12, 2024
I need the tray that holds this part.
For model number 40448
Hi Edward, thank you for contacting us. The dispenser housing assembly you are looking for is part number PS3524182. We hope that helps!
