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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This drain pump is a genuine OEM replacement part that is specially made for various models of dishwasher. It is responsible for removing water from the dishwasher at the end of a cycle. It pumps the water out through the drain hose, which is connected to the kitchen sink plumbing or a dedicated drain line. If you notice an unpleasant odor and water pooling at the bottom of your dishwasher after a cycle, it could indicate a problem with the drain pump. If the pump is faulty you may also hear unusual rattling and grinding sounds.
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OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Garren S - September 11, 2024
Verified Purchase
Exactly what we ordered and needed.
Our dishwasher is back to fully operational.
★★★★★
★★★★★
Bernard F - September 23, 2024
Verified Purchase
Dish washer fixed
The drain pump arrived as promised, was installed without any special tools. The dish washer is back in regular service and drains every time.
★★★★★
★★★★★
Mark A - April 22, 2023
Verified Purchase
Pump works well. Fast shipping.
Pump is easy to install. Working great.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Steve
July 9, 2019
Hello. The housing on my sump of my Bosch dishwasher leaks. When I look at it, it appears warped and will not make a seal at the o ring where it attaches to the bottom of the tub, allowing water to leak and causing repeated e:15 errors. I cannot find the part on your website
For model number SPE53U55UC
Hello Steve, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS10061173 for the sump. Hope this helps!
I have a Bosch dishwasher that is noisy in the bottom right corner during the wash cycle. Your site recommends replacing the pump.
My question is does the pump function during the wash cycle then drains the water or are they two separate pumps?
For model number Shpm98w75n
Hello Tom, thank you for writing. There are two pumps. The pump that was recommended is the Drain Pump PartSelect Number PS11704799. The other is Circulation Pump with Heater PartSelect Number PS11724988. Circulation pump with heater moves heated water through the spray arm to clean the dishes. Good luck with your repair.
Hello, I’m getting a code e24 on my Bosch dishwasher. My drain and line is free and clear but water is staying in the dishwasher. Is this the pump responsible for draining the system?
For model number SHE53T52UC/E7
Hi Alexander, thank you for contacting us. The error code E24 is a drain error code, although it can be triggered by a circulation pump or main control issue. The first thing to check is your drainage system, make sure the filters are not plugged in and the check valve is in place. Your check valve is located at the bottom of your tub on the side wall, which is generally white in color. If those two things are looking good, check your drain hose. Is it kinked or clogged? (Did you just replace your garbage disposal? If you answered yes, remove the plastic plug that comes with the new disposal.) The next thing to check is your drain pump. When you press cancel, can you hear a humming noise? If not, you will need to check for power to the drain pump, there should be 120 volts. If all the items in your drain system test OK but you are still getting the code, the next step will require you to remove the dishwasher from the cabinet. After the dishwasher has been removed from the cabinet, you will need to get to the main control on the lower right side. Make sure the breaker is turned off for the dishwasher at this time. Remove the connector with the three grey and three black wires. You are looking for 89 ohms on the grey wires going to the drain pump, and 14 ohms across the black wires going to the circulation pump, part number PS11724988. If both check out, you will need to replace the main control, part number PS8737008. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
The water is not draining. All the lines are clear of any debris as well as the filters. I am not getting any error codes. Am I correct that the drain pump needs to be replaced and if so, is part number PS11704799 the correct pump?
The machine is only 5 years old.
For model number SHPM65W55N
Hello Sanford, Thank you for your inquiry. If you have already checked the hoses and filter, then the issue is most likely the drain pump and the correct part number would be PS11704799. We hope this helps.
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Teresa
February 16, 2025
Will this part stop the loud humming noises my dishwasher is making?
For model number SPE53U55UC
Hello Teresa, Thank you for writing. One of the common issues with a faulty Drain Pump can be a loud humming sound. We hope this solves your problem!
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Joe
July 16, 2025
I have a Bosch SHX65T55UC/02 dishwasher.
I cannot get rid of code E23, will replacing the pump fix my problem?
I already drained the water and removed any obstructions, reset the machine.
Just want to make sure I’m not wasting my time and money.
Thanks for any info.
For model number SHX65T55UC
Hello Joe, thank you for reaching out. If you have checked obstructions and clogs, you will need to replace the drain pump, part number PS8728607, to fix the issue. We hope this helps.
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Joel
March 9, 2025
Hi,
I have error E15 in my dishwasher. I verified all drain hose, and the drain pump.
After this, I start a 60 minutes wash, with only water, with no error. Again, I started an Auto wash, with only dishwasher cleaner, with no problem again. And, I started auto wash with a lot of thing to clean, with error E15 at the end of rinse.
Thanks.
For model number SHXM4AY55N
Hello Joel, thank you for your question. The E15 error means water is getting on the bottom of your dishwasher. To reset this error, unplug or turn off the breaker to your dishwasher, pull the dishwasher out from the cabinet, either use a rag or sponge to remove the water. Check for any leaks. We hope this helps.
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Seth
January 18, 2023
Hi, The dishwasher is not completing the wash cycle. We typically use the sanitary wash, so it's about 2.5 hours. In the morning, the red light is flashing, open the door and there's hot water and steam. The time left is 59 to 45 min remaining and flashing as well. We'll press start again, the light stops flashing, close the door, runs for another 15 minutes, then same thing. We finally reset the cycle and set to auto drain (hold start for 3 seconds until 0:01 shows). Close door again. Sometimes it drains, other times, it doesn't. I've checked the drain line for kinks and blockage, clean the filter strainer daily, check and clear the vacuum breaker. I've also blown compressed air back though the sink vacuum breaker, and the water in the dishwasher comes up like a bubbling crude. No error code. Any idea's? Thanks in advance for your help!
For model number shp865wd5n-11
Hi Seth,
Thank you for your question. If your dishwasher stops mid-cycle, there are some parts that you will need to check to see which one is causing the issue. You will need to check the door lock and switches, the electronic control board, the control panel and the circulation pump assembly with heater. We have included a link that you may reference on how to check these parts. We hope this helps! Good luck with the repair!
WILL DRAIN PUMP
WILL DRAIN PUMP PS11704799 fit THIS MODEL?
For model number SHS863WD5N/13
Hi Susan,
Thank you for your question. The part number listed under your model number for the drain pump is PS11704799. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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John
June 29, 2025
I am getting an e15 error code. I have removed the dish washer and cleaned the lines. I re installed everything but the drain I left it in a bucket. It ran for a little bit but the drain hose fills up partially but the pump won’t pump the water up high enough to go to the drain
For model number SHP68T55UC
Hello John, thank you for your inquiry. The E15 code indicates a drain issue. If you have already checked the hoses and cleaned the line, then the issue is most likely the drain pump and the part number would be PS11704799. We hope this helps.
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