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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This authentic Dishwasher Upper Rack Adjuster Kit with white wheels is a kit made up of primarily plastic and metal components, which will require a screwdriver to install. This kit comes with all the necessary parts for a dishwasher rack adjuster. It fits onto the dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. In many cases, our customers have reported the top rack of their dishwasher hanging down or sagging due to the adjuster kit, particularly if the wheels, have broken or failed. If you are having problems in this area, this kit will help get your dishwasher back up and running. Check your model number and user manual to see if this part is right for you. The parts for this kit come as a package and are not generally sold individually.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Replacing your Kenmore Dishwasher Upper Rack Adjuster Kit
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Noisy
This part works with the following products:
Dishwasher.
Part# W10712395 replaces these:
AP5957560, W10250159, W10350375, W10712395VP
Customer Reviews
Average Rating:
★★★★★
★★★★★
705 Reviews
4.7
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Ron P - April 12, 2022
Verified Purchase
Upper dishwasher rack assembly
Part was shipped fast and worked great
★★★★★
★★★★★
Jack A - March 3, 2021
Verified Purchase
Dishwasher upper rack guide
Parts were easy to install and worked great. The online installation video is a must and very helpful.
★★★★★
★★★★★
Michael And Pamela S - March 4, 2021
Verified Purchase
Great part. Easy repair. My 16 year old daughter was able to complete the repair. Youtube helps.
Much better part than the original part from the manufacturer.
★★★★★
★★★★★
Jeremy P - August 5, 2022
Verified Purchase
High quality
So this looked different once I received it but I quickly realized it’s made of better quality metal parts instead of plastic. It would’ve been easier with instructions, but I’m pretty mechanical. But I think they should include instructions but they still get five stars for the quality.
★★★★★
★★★★★
Robert A - August 5, 2022
Verified Purchase
The part work well!
The part work well and we are back in service!
★★★★★
★★★★★
Kori D - April 19, 2020
Verified Purchase
Parts are way better then the original
Glad there was a how to video on how to fix it. Works great!
★★★★★
★★★★★
Candy H - December 5, 2022
Verified Purchase
Marge
Arrived quickly. Everything was correct. Had to use video related to part for directions. Working wonderful. Will order other parts, if needed
★★★★★
★★★★★
Chad H - December 4, 2022
Verified Purchase
Fast fix,easy-to-use, just as advertised.
Arrived in short order, excellent packaging. First place I will look for any future items I may need.
★★★★★
★★★★★
Shelley N - October 20, 2019
Verified Purchase
Great part, fast delivery
Excellent service. The part was just what we needed. We had to watch the videos from the PartSelect website to install it correctly, but installation was easy.
★★★★★
★★★★★
Keith B - January 1, 2020
Verified Purchase
well made and easy to install
The instructional video made installation a breeze
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 35 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Upper Rack wheel broke off /Front track stops replaced
The upper rack adjuster kit was replaced exactly as the video showed. I felt it was not very complicated and the new parts look more hefty then the original parts.
Front track stops was just a matter of snapping them into place.
Three out of four wheel broke off of upper rack track after just two years
I order parts online from partselect, watched a YouTube video for five minutes that gave detailed instructions on how to install new upper rack assembly and in less than 20 minutes repair was complete. Piece of cake!
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Ki
... Read moret-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Our renters somehow broke the wheel off the upper rack.
I watched the installation video that came with the parts. I removed both sides of the old track assembly and installed the left and right assembly in about fifteen minutes. I honestly believe my seven year old grandson could have done it for me.
Came as a box of loose parts with no directions. New parts looked totally different from OEM parts (better than OEM) on the rack. Luckily I went to the Partselect web site and they had a great short video preforming the task. Was a 15 minute job after the video.. If you get the Upper Rack Adjuster Kit with the wheels watch the short vide
... Read moreo and it’s a breeze!!
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145 questions answered by our experts.
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Steven
December 3, 2018
My top rack is hanging down because the wheel has broken off. Can i get just the wheel or do i need a kit? If yes, which kit?
For model number WDT970SAHZ0
Hello Steven, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979. The wheel is only sold as part of the Rack Adjuster Kit. Thank you for your inquiry, good luck with this repair!
126 people found this helpful.
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Kali
September 4, 2019
Hi there! The top drawer is hanging on one side because the plastic piece broke so the white wheel cannot attach. Can you verify that this part is correct for my model Whirlpool wdt730pahz0 thank you!
For model number Whirlpool wdt730pahz0
Hello Kali, thank you for your question. Yes, the PartSelect Number: PS10065979 is the correct adjuster kit that you will need to repair the unit. I hope this helps!
72 people found this helpful.
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Andrew
January 7, 2019
The right hand side of the upper rack isn’t connected to the metal track anymore and therefore can’t hold any weight on the right side. Is there a better part to fix this.
For model number wdt790slym3
Hello Andrew, thank you for your question. The rack adjuster kit has been redesigned as the original adjuster was not as stable and was causing issues for customers. The adjuster kit would come with all parts for the right and left side of the upper rack and would be the only parts that would fix the issue you're having. I hope this helps!
20 people found this helpful.
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Sarah
March 21, 2019
Hello,
I only need a roller replacement kit for one side of my dishwasher, not both sides. Is it possible to just buy a kit for one side? (part w10712395)
For model number Wdt780saem1
Hello Sarah, thank you for your question. Unfortunately, the manufacturer only sells the kit that includes parts for both sides. Good luck with your repair!
15 people found this helpful.
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Kathi
August 7, 2019
The top rack of my dishwasher falls down as the clips that go into the wheels are broken so they slide out of the wheels and the rack falls down. All of them on both sides are like this. What parts would i need to buy? My model# is 665.14263k112 and the serial# is f24805333. Kenmore. Thanks.
For model number 665.13263K112
Hi Kathi, for model 665.14263k112 you would be looking for part W10712395 and positioner part WPW10195840 if this part is missing. Thank you for your question and good luck with your repair!
13 people found this helpful.
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Celine
June 12, 2019
Hi, the white wheels of the upper rack broke. Is the part w10712395 (rack adjuster kit - white wheels) compatible with my model wdt780saem1? It this the sturdiest version? Thank you!
For model number WDT780SAEM1
Hello Celine, thank you for writing. This is the correct replacement for your model. It is the only replacement listed for it.
10 people found this helpful.
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Carrie
June 17, 2019
The top rack falls down on the left side because the plastic adjuster (?) is broken away from the white wheel that is in the track. I can’t find the adjuster for sale for my model dishwasher.
For model number 665.14573N611
Hello Carrie, thank you for writing. This Rack Adjuster Kit part PS10065979 is compatible to your model.
10 people found this helpful.
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LUCIENE
January 12, 2018
I need the part ( uper rck and track parts # w10350375how can a get this part?
For model number KUDS30IXSSA
Hello Luciene, Thank you for your inquiry. The part number that is compatible to the model you supplied is W10712394. Hope this helps!
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Corey
October 9, 2019
The plastic piece on the upper rack has broken off the cage side of the unit (piece fits into the white wheel in the track on the outer wall) as a result the entire upper rack falls down off the rollers onto the rack below, can you help me with the replacement part to repair? Thanks!
For model number WDT910SSYM0
Hello Corey, thank you for inquiring. You will need this Rack Adjuster Kit, part number PS10065979 for your model to get that piece. Good luck with your repair!
9 people found this helpful.
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Carl
October 10, 2019
How do I get the old rack adjuster off. The video shows removing the rack stops and then the rack from the rails, then *poof* the old adjuster is gone in the next cut scene.
For model number 665.13269K113
Hi Carl,
Thank you for your question. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS10065979
Manufacturer Part Number: W10712395
