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WRT311FZDB04 Whirlpool Refrigerator - Instructions

All Instructions for the WRT311FZDB04
1 - 15 of 103
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My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Refrigerator Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
424 of 526 people found this instruction helpful.
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Evaporator Fan failure
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then removed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
Parts Used:
Freezer Evaporator Fan Motor
  • William from Middletown, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
164 of 186 people found this instruction helpful.
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Lower refrigerator not cooling
Looked up problem in your troubleshooting section, determined necessary part, ordered part on Saturday. Received part Tuesday. Installed in about 10 minutes. Works great. Saved about $200.00.
Parts Used:
Freezer Evaporator Fan Motor
  • Jim from Crystal Beach, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
48 of 61 people found this instruction helpful.
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Frost-free freezer was frosting up
First I cut the gasket-fip with the wire cutters. Then I removed the gasket by pulling it away from the center if the door (not perpendicular to the door). I placed the new gasket over the door, secured the corners first, then pressed the rest of the gasket into place.

The repair to the refrigerator door (lower compartment) stopped the freezer from frosting (upper compartment), and it also reduced the time the compressor runs. However, I have the freezer turned to the lowest possible setting, and it still seems to be quite cold. There may be another issue w/ the unit such as the thermostat.
Parts Used:
Refrigerator Door Gasket - Beige
  • Victor from Worcester, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
28 of 32 people found this instruction helpful.
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power surge killed the fan motor
Removed back panel in the freezer. Removed old fan. Installed new fan and reinstalled back panel.
Parts Used:
Freezer Evaporator Fan Motor
  • Joe from Arnold, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
27 of 35 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Refrigerator Touchup Paint (White)
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
75 of 181 people found this instruction helpful.
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compressor didnt turn on
changed the starter connected to the compressor
Parts Used:
Refrigerator Capacitor
  • gerardo from el monte, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 41 people found this instruction helpful.
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Plastic on the shelf broke (too much weight in the drawer)
Remove the drawer. Remove top shelf it's connected to by carefully lifting. Turn the shelf upside down and slide meat drawer shelf off of either side, paying attention to how it is placed. Install new meat drawer shelf, replace shelf!
Parts Used:
Meat Drawer Shelf
  • Jessica from GIBSONTON, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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Condensation in fresh food area
I just removed the old seal cleaned the area and simply installed the new seal. The instructions were easy to follow and project was completed in less than 1 hour.
Parts Used:
Refrigerator Door Gasket - Beige
  • Larry from Goffstown, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
14 of 18 people found this instruction helpful.
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Replaced Freezer Door and Refrigerator Door Gaskets
!st removed the doors from the unit, then laid them on the floor. Next, on a long side of the door, cut through the gasket so I could pull it off the door in one piece without separating the door liner from the outer door. Then, starting at a corner, started pushing the stiff black part of the replacement gasket between the liner and outer door, making sure to push it completely under as I went. Used a thick flat bladed screwdriver to carefully help push the final corner section in. Repeated on both doors, rehung, plugged in and done!
Parts Used:
Refrigerator Door Gasket - Beige Freezer Door Gasket
  • Robin from VENICE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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Freezer working, not cold enough in fridge area.
Top freezer, remove fan cover on back panel in side top freezer, remove back panel inside top freezer, remove fan and fan motor, unplug electric from fan (PS unplug fridge first). Install new motor, replace ever thing in reverse. works great.
Parts Used:
Freezer Evaporator Fan Motor
  • Ralph from ALVORD, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
9 of 10 people found this instruction helpful.
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Our refrigerator fan motor stopped working.
Most important, remove bracket attached to freezer rear wall and put entire fan motor assembly together, including attaching power supply, ground wire, front bracket and fan blade (be sure rubber vibration dampeners are in place on both brackets) THEN attach the whole assembly to the rear freezer wall! Doing it this way is so much easier, and you won't run the risk of losing a screw behind the condenser, as I did!
Parts Used:
Freezer Evaporator Fan Motor
  • Rick from REDLANDS, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
8 of 8 people found this instruction helpful.
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The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
Parts Used:
Refrigerator Capacitor
  • Jorge from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
10 of 16 people found this instruction helpful.
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broken end cap
Simple....snapped it right on...the important thing is that we ordered it for a reasonable price, and it arrived quickly...within 3 days. thanks!!!
Parts Used:
Refrigerator Door Shelf Retainer Bar End Cap
  • Stefanie from Sycamore, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 17 people found this instruction helpful.
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Freezer was working fine but refrigerator would not go below 45 degrees
Removed back panel inside freezer replaced fan motor reinstalled panel and was done in about 40 minutes the video on part select explains the repair very accurately
Parts Used:
Freezer Evaporator Fan Motor
  • Christopher from CASTAIC, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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All Instructions for the WRT311FZDB04
1 - 15 of 103