WRT311FZDB00 Whirlpool Refrigerator - Overview
Sections of the WRT311FZDB00
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Refrigerator Door Switch
PartSelect #: PS12728638
Manufacturer #: W11384469
Door switch turns the light off when you close the door.
$29.37
In Stock

Refrigerator Capacitor
PartSelect #: PS11757023
Manufacturer #: WPW10662129
This capacitor (Refrigerator and Freezer Compressor Run Capacitor, Run Capacitor) provides the voltage or energy current required to start the compressor and keep it running. It allows the compressor ...
$42.95
In Stock

Meat Drawer Shelf
PartSelect #: PS11731608
Manufacturer #: W10861519
This is a meat drawer shelf frame for some models of refrigerator. This white plastic frame measures approximately 12-inches wide and 16 inches long, and is used to allow the meat drawer to easily sli...
$47.19
In Stock

Freezer Evaporator Fan Motor
PartSelect #: PS11740359
Manufacturer #: WP2315539
This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated.
$52.42
In Stock

Cantilever Bin
PartSelect #: PS11703474
Manufacturer #: W10803530
This door shelf bin is a genuine OEM replacement part that is designed for refrigerators. It is made of clear plastic and fits on to mounting brackets on the the interior of the door. The door shelf b...
$57.57
In Stock

Refrigerator Door Shelf End Cap
PartSelect #: PS11739204
Manufacturer #: WP2195916K
Sold Individually.
$16.74
In Stock

Refrigerator Touchup Paint (White)
PartSelect #: PS385132
Manufacturer #: 72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
$12.58
In Stock

Refrigerator Screw
PartSelect #: PS11742758
Manufacturer #: WP489497
Sold individually.
$11.95
In Stock

Refrigerator Screw
PartSelect #: PS11742721
Manufacturer #: WP488729
Metallic screw that is less than an inch long. Does not include the plastic washer.
$8.37
In Stock

Refrigerator Screw
PartSelect #: PS11742744
Manufacturer #: WP489357
Sold individually.
$7.95
In Stock

Refrigerator Screw
PartSelect #: PS11742754
Manufacturer #: WP489478
Sold individually.
$7.95
In Stock
Questions And Answers for WRT311FZDB00
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Joseph
November 29, 2019
The freezer section is cold but ice keeps building up been doing that for a while now the fridge is not staying cold and getting water leaking inside the fridge.
For model number WRT311FZDB00
Hello Joseph, thank you for writing. This sounds like a faulty Evaporator Fan Motor causing both of the issues. The replacement for your model refrigerator is part number PS11740359. Good luck with your repair!
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Raul
February 19, 2020
Ice maker is no longer making ice, water supply tube has presure and is not pluged with ice. However the ice maker motor is always turning and never stops. Help. There is no water in tray.
For model number WRT311FZDB00
Hello and thank you for writing.
As this unit originally does not come with an ice maker you would have to replace the ice maker itself there is no separate part options before you do this try a hard reset:
Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem. If this does not fix this problem then your ice maker itself PS317560 might be faulty, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
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Wayne
March 4, 2020
Is there a separate evaporator fan motor for freezer and another for refrigerator?
For model number WRT311FZDB00
Hello Wayne, Thank you for your question. There are two fan in the unit, But the evaporator fan blows cold air into the refrigerator and freezer area. Then there is a condenser Fan that is located in the back of the unit near the coils and runs when the compressor runs. We hope this helps.
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Millie
June 25, 2022
My freezer is fine but the fridge part isn’t as cold as it should be. Any ideas?
For model number WRT311FZDB00
Hello Millie, thank you for your question. We suggest replacing the Evaporator Fan Motor PS11740359. This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

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Anita
October 9, 2023
Freezer works fine but the fridge is warm. I keep hearing some sort of switch turning on and off on and off.the freezer coils frost up witch blocks cold air from circulation.I think
For model number WRT311FZDB00
Hi Anita, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the defrost thermostat, part number PS11754118, as it is most likely faulty and may need to be replaced. We hope this sorts out your problem!
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Common Symptoms of the WRT311FZDB00
[Viewing 17 of 17]Light not working
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Fridge too warm
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Will Not Start
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Door won’t open or close
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Fridge and Freezer are too warm
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Freezer section too warm
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Noisy
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Clicking sound
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Too warm
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Leaking
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Freezer not defrosting
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Fridge runs too long
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Ice maker not making ice
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Door Sweating
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Frost buildup
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Door latch failure
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Won’t start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck le
... Read more
t's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
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Parts Used:
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garth from forest lake, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
425 of 527 people
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Evaporator Fan failure
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then remov
... Read more
ed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
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Parts Used:
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William from Middletown, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
164 of 186 people
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
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Clint from Rayville, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
132 of 235 people
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