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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
PSA9240DF1BB General Electric Microwave - Overview
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This light bulb is located on the inside of your microwave. The bulb is behind the top grill. It will need to be replaced when it has burnt out and no longer works. Unplug the unit before beginning th...
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the micro...
Introducing the GE Halogen Lamp, an essential component for your beloved appliance. This halogen lamp is specifically designed by GE to yield optimum performance and long life. Its prime function is t...
The grease filter can be found on the bottom of the microwave. If your grease filter is damaged, it will not effectively capture grease that builds up when your microwave is in use. To replace the gre...
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
This vent damper is a manufacturer-approved replacement part for your above-range microwave. This part helps vent air from the microwave to the exterior of your home, and helps keep exterior wind out ...
Introducing the GE Microwave Thermostat - a vital safety component for your microwave. Crafted with precision, this thermostat is specifically designed to prevent overheating scenarios which can cause...
Introducing the GE Stirrer Fan Cover Assembly, an essential component designed for your microwave upkeep. This high-quality piece operates by preventing the build-up of dirt and grease within the wave...
Introducing the GE Advantium Metal Tray, an essential part of your microwave. This non-stick metal tray serves a vital role in your cooking process, revolving in the center of your microwave, thereby ...
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2 questions answered by our experts.
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Kenneth
April 11, 2022
The key pad display indicates the key pad is shorted. The available diagrams for the appliance nowhere indicate what to do if this error message appears. Unit was purdchase in 2014.
For model number PSA9240DF1BB
Hello Kenneth, thank you for writing. Unplug the microwave or turn off the house circuit breaker that supplies power to the microwave for 30 seconds. Plug the unit back in or reset the circuit breaker and try reprogramming the unit. If that does not fix the issue, you may need to look into replacing the Control Panel PS8755670. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Hi Marshall, thank you for reaching out. If your control panel is malfunctioning, we suggest that you replace it. The part number for the compatible control panel is PS8755670. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the mic
... Read morerowave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Turned of f the circuit breaker to the microwave. Unscrewed the cover (1 screw!) popped out the old bulbs and plugged in the new ones, using the bubblewrap as a handle to be sure my skin didn't touch the light bulbs so the oil from my hands didn't damage or shorten the life of the new bulbs. Turned the circuit back on. That's it!
