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KDTM504EPA2 Whirlpool Dishwasher - Overview

Sections of the KDTM504EPA2

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Dishwasher Door Balance Link Kit – Part Number: 8194001
Dishwasher Door Balance Link Kit
★★★★★
★★★★★
(223)
PartSelect #: PS972325
Manufacturer #: 8194001
This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwasher door hinges. The k...
$27.95
  In Stock
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Dishwasher Upper Rack Adjuster – Part Number: WPW10546503
Dishwasher Upper Rack Adjuster
★★★★★
★★★★★
(155)
PartSelect #: PS11756150
Manufacturer #: WPW10546503
This OEM Dishwasher Upper Rack Adjuster is a grayish-black, plastic part which will require a screwdriver to install. It fits onto the dishwasher rack and connects it to the track allowing it to slid...
$32.54
  In Stock
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Dishwasher Mounting Bracket – Part Number: WP8269145
Dishwasher Mounting Bracket
★★★★★
★★★★★
(14)
PartSelect #: PS11745496
Manufacturer #: WP8269145
The mounting bracket is sold individually, without screws. This part secures the upper side of the dishwasher to the underside of the counter or cabinet to prevent the dishwasher from moving, shaking,...
$14.65
  In Stock
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Dishwasher Tine Pivot – Part Number: WPW10082853
Dishwasher Tine Pivot
★★★★★
★★★★★
(32)
PartSelect #: PS11748190
Manufacturer #: WPW10082853
The tine pivot clip, also known as the tine row pivot, is used in dishwashers and is located in the upper dishrack. At around 3 inches in length, the clip is used to keep the tine row in place in the ...
$9.95
  In Stock
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Dishwasher Positioner – Part Number: WPW10195840
Dishwasher Positioner
★★★★★
★★★★★
(6)
PartSelect #: PS11750093
Manufacturer #: WPW10195840
Also known as rack adjuster. Sold individually. This is an original part from KitchenAid, Kenmore, Whirlpool, Jenn-Air, and Maytag for use with Dishwashers. The dishrack adjuster arm positioner clip...
$45.95
  In Stock
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Dishwasher Door Seal – Part Number: W11177741
Dishwasher Door Seal
★★★★★
★★★★★
(36)
PartSelect #: PS12348515
Manufacturer #: W11177741
Door seal seals the gap between the opening to the dishwasher tub and the outer edge of the door.
$54.00
  In Stock
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Dishwasher Dish Rack Slide Track (Left Side) – Part Number: W11259785
Dishwasher Dish Rack Slide Track (Left Side)
★★★★★
★★★★★
(39)
PartSelect #: PS12584376
Manufacturer #: W11259785
This is the dishrack slide track for the left side of various dishwashers. This track allows your upper dishrack to be supported and slide in and out of the dishwasher to place or remove dishes from t...
$58.62
  In Stock
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Dishwasher Dishrack Adjuster – Part Number: WPW10195839
Dishwasher Dishrack Adjuster
★★★★★
★★★★★
(4)
PartSelect #: PS11750092
Manufacturer #: WPW10195839
Sold individually. This dishrack adjuster is for dishwashers. Dishrack adjuster lets you change the height of the dishwasher's upper rack. Wear work gloves to protect your hands when installing this part.
$33.95
  In Stock
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Dishwasher Dishrack Slide Track (Right Side) – Part Number: W11259786
Dishwasher Dishrack Slide Track (Right Side)
★★★★★
★★★★★
(57)
PartSelect #: PS12584377
Manufacturer #: W11259786
This dish rack slide rail is a genuine OEM replacement part that is compatible with various models of dishwasher. It is designed to fit on the right side of the dishwasher. The slide rail or track sup...
$56.95
  In Stock
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Dishwasher Door Balance Spring – Part Number: WP8270182
Dishwasher Door Balance Spring
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★★★★★
(1)
PartSelect #: PS11745531
Manufacturer #: WP8270182
This dishwasher door spring is sold individually. It is recommended if you are replacing one side, to replace both.
$31.42
  In Stock
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Dishwasher Tine Row – Part Number: W10728160
Dishwasher Tine Row
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(40)
PartSelect #: PS10057161
Manufacturer #: W10728160
The tine row on your dishwasher rack divides the rack into columns to keep your kitchen items in place during the washing cycle. If you notice that one or more of the tines on your current tine row is...
$49.33
  In Stock
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Dishwasher INLET VALVE – Part Number: W11175771
Dishwasher INLET VALVE
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★★★★★
(36)
PartSelect #: PS12578165
Manufacturer #: W11175771
This water inlet valve should be located behind the lower kick plate panel in either the right or left corner. The attaching solenoids on the valve open and close according to the desired amount of water needed.
$52.45
  In Stock
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Questions And Answers for KDTM504EPA2

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3 questions answered by our experts.
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John
March 9, 2023
Bottom tray comes off track, loose, something broke. See no wheels. What part is needed? How to fix?
For model number KDTM504EPA2
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Hello John, thank you for contacting us. The rack moves on track with rack support in your model. Rail support locks with rail track. You might need to replace both the left-side rack support, part number PS11755309, and the right-side rack support, part number PS11755310. In order to replace the rack support, carefully bend the adjustable tine row in your rack to remove it from the rack supports. Now press the retaining tab and slide the old support back to detach it. Install the new support by properly aligning it on the rack, then push forward to secure and reinsert the ends of the adjustable tine row into the supports and snap it into place. We hope this sorts out your problem!

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Barbara
October 19, 2023
I need a rinse aid cover cap in dark gray. Can you please send me a link or info to order?
For model number KDTM504EPA2
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Hi Barbara, thank you for writing in. Part number PS11755938 is the correct rinse aid cap for your model. We hope this helps.

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Mike
November 13, 2024
How to replace the dishwasher right side Upper Rack Adjuster WPW10546503.
For model number KDTM504EPA2
PartSelect logo
Hi Mike, Glad to her from you. Before beginning any repair please unplug the dishwasher and wear gloves to protect your hands. Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screw driver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half circle cut outs on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks. Close the track stops on the rails and the repair is done. We hope this helps with the repair!

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Common Symptoms of the KDTM504EPA2

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Leaking
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Door latch failure
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Door won’t close
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Not cleaning dishes properly
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Not drying dishes properly
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Will not fill with water
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Noisy
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Will Not Start
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Not draining
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Will not dispense detergent
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Will not drain
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Replaced Hinge Link
Pulled dishwasher from under counter, attached link to spring, hooked spring back into frame/chassis, threaded link through pulleys, attached other end of link onto door, reinstalled dishwasher under counter. All's well. Note-I purchased an extra link anticipating that the other one will fail. They're cheap enough.
Parts Used:
Dishwasher Door Balance Link Kit
  • Scott from Fort Lauderdale, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
633 of 678 people found this instruction helpful.
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Door spring link broken
1. Open the dishwasher and remove the two plastic grommets about halfway down on either side of the opening. Then remove the two screws under the grommets.

2. Remove the kick plate under the door. May have to lower unit by turning the feet using the adjustable wrench.

3. Make sure you have enough slack in the water input line and electrical wiring that you can pull the dishwasher out about 12 inches or more.

4. There is a spring and nylon rope link on both sides of the unit. Probably just one link is broken, but the replacement comes with two, so you can replace both or save one as a spare. Look at the good side and it should be pretty self explanatory how it attaches. I found it easiest to first thread the link around the lower pulley, then attach the link to the spring, then spring to the rear support, then the link to the door.

5. Reverse (2 to 1) to reinstall the dishwasher.
Parts Used:
Dishwasher Door Balance Link Kit
  • Sean from Ramona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
156 of 191 people found this instruction helpful.
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The door would drop open when it was released
This was the second time I had this problem so I knew the symptoms and remedy. The tools needed were two nut drivers a ¼” and 5/16” along with a flat pry bar and Phillips screw driver. I started by removing the lower front panel by removing the two ¼” screws on either side. The lower panel will lift up and then can be removed by pulling on the bottom. There is a flat sheet metal piece behind the front panel with insulation that can be removed very easily along with the front panel. When the front panel is removed it exposes the front legs that may need to be dropped to let you lift the dishwasher over the tile (if you have ceramic tiles). The next step would be to remove any ties to the counter top if it is attached. Mine were attached by the two straps on either side with Phillips screws. After the top is free, lower the front legs by lifting the dishwasher with the flat pry bar and threading the legs up into their holders. With the legs lifted the dishwasher can be pulled out to expose the tension springs located along the sides at the very bottom. Chances are the ropes are broken off the plastic holders that fit over the door hooks.
Remove the plastic guides by removing the 5/16” nut from the middle of the lower roller. Remember to note which hole the screw is coming from this also sets the tension for how fast or slowly the door drops. Placing the nut closer to the front will drop the door slowly and toward the back will drop the door more quickly. I placed mine in the middle hole. When the plastic guides are removed attach the nylon pope to the spring and attach to the back of the dishwasher. There is a hole located on a flat piece of sheet metal the spring will attach to at the back of the dishwasher (if it is broken). Check the other side if it is still in tact. With the spring in place weave the rope around the plastic guides then pull the springs to help get the plastic end over the door hook located at the bottom of the door. Repeat this operation for the other side (kit has a both sides covered) and reinstall dishwasher in cabinet.
Steps
1) Remove front panel (1/4” nut)
2) Release Dishwasher from Cabinet
3) Lower front legs
4) Pull Dishwasher out from under Cabinet
5) Remove Rope Guide (5/16” nut)
6) Install new Rope Guide (Supplied in Kit)
7) Attach new rope to Spring and attach spring to dishwasher
8) Weave rope through rope guide
9) With door closed pull spring to relieve tension so rope can be attached to door
10) Repeat for other side (Kit has both sides)
Parts Used:
Dishwasher Door Balance Link Kit
  • David from La Quinta, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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