JVM3160DF9CC General Electric Microwave - Instructions
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Microwave made loud buzz noise and did not heat
I followed the generic trouble shooting directions on the web site. It suggested either diode, capacitor and/or magnetron. I test each. All tested OK except diode. It was supposed to measure open in one direction and appox 200k ohms in the other direction. My diode measured open in both directions (tried multiple times, multiple settings). I replaced the diode. The order process was great and it shipped immediately. I knew I was in trouble when I measured the new diode and it too was open in both directions. It was easy to install but unfortunately no joy - did not solve the problem. At this point it is likely cheaper just to buy a new one
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Gregg from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
41 of 77 people
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cover stirrer fan was burned and sparking in three part even the plastic rivet
just in 1 2 3 step easy way. First unplug the power cord,use a small flat-head screwdriver to pull out the plastic rivet pin,rotate the old cover counter clockwise to removed lift out the blade assembly, install the new cover stirrer fan by first positioning the blade assembly then align the cover and rotate it clockwise to secure, then replace the mounting plastic rivet pin;with the repair completed, plug the power cord back in and your microwave oven should be ready for use again. : )
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Steven from UTICA, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 15 people
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I needed to acquire and install a mounting plate for an over the range microwave
I attached the mounting plate to the wall as directed in the installation instructions which I had downloaded from GE. This procedure took 45 minutes to complete. I was then able to mount the microwave.
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Roy from Lakewood, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
9 of 16 people
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Microwave not heating.
Followed the instructions on your website and a YouTube video. The diode was at a 90 degree angle which made it a little trickier. Unfortunately the repair did not resolve the problem. I ended up buying a new microwave for temporary use for less than ordering any more parts. We are pleased with your website, instructions, ease of installation though!
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Seven from MOUNT AIRY, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 7 people
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Stirrer Fan Cover had burn holes
1. Removed the plastic rivet holding the stirrer fan cover in place.
2. Slipped a small pry bar under the cover to allow room to grip the cover and pull it out of its setting.
3. Removed the stirrer fan and placed in new cover.
4. Disposed of old rivet and cover.
5. Aligned new cover with rivet hole and pushed it up and into place.
6. The rivet comes in two (2) pieces: the actual rivet and a locking collar.
7. Pushed the rivet locking collar in place and pushed rivet into the collar.
2. Slipped a small pry bar under the cover to allow room to grip the cover and pull it out of its setting.
3. Removed the stirrer fan and placed in new cover.
4. Disposed of old rivet and cover.
5. Aligned new cover with rivet hole and pushed it up and into place.
6. The rivet comes in two (2) pieces: the actual rivet and a locking collar.
7. Pushed the rivet locking collar in place and pushed rivet into the collar.
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Thomas from SUMMERVILLE, SC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
5 of 5 people
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Microwave bulb was burnt out
It is easy to repair the burnt out bulb if one has the correct bulb. Your website is very user friendly and your service is great. I was not able to replace the bulb at this time because our RV is at the repair shop for some other matters. I am sure the installation of the new bulb will go smoothly. Thanks for asking. Sharry Kiehl
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Sharry from Lititz, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 12 people
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Interior lamp burned out
Unscrewed the vent at top of microwave exposing small access to bulb. The access to this was very limited so that was the major issue in changing the bulb. You needed small hands to do the job.
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Patricia from Tarpon Springs, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
10 of 22 people
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Installing New Microwave
Required removing the old unit and disconnecting the exhaust ductwork and drilling new holes for attachment to the cabinet
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Tom from Carrollton, TX
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
5 of 9 people
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Stirrer fan cover had hole melted in it.
Gently remove plastic rivet holding cover in place.Rotate cover slightly and pull down. Remove stirrer fan from old cover and place on new cover. Place cover back in microwave and rotate till rivet hole lines up and replace rivet. Done.
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Michael from NAVARRE, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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Melted hole in plate
Remove pin and shift old cover plate clockwise to release cover. Remove and insert fan into new cover and replace cover by inserting cover plate tabs and turning counter clockwise. Insert new pin to connect new cover plate.
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Juli from Melbourne, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Replaced under hood surface light bulb
Very easy to replace. This replacement part is the perfect fit for my microwave since the original part has been discontinued. It does have the night light and bright light feature.
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Dottie from NEW MILFORD, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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The fan cover in the top of the microwave had a melted spot.
I used a flat screwdriver blade to push out the rivet. Then used the screwdriver to loosen the fan cover and gave it a little twist. It came out with no problem. There was some grease build up on the aluminum fan, so I cleaned it. I placed the clean fan into the new fan cover and put it back in place in the microwave. There are several notches to match up, and then I gave it a slight twist to secure the notches. Then, the new rivet was put into the hole and pushed to make it secure. Finished!
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Deborah from SOUTHSIDE, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Turn table motor malfunctioning, noisy and intermittent.
My oven is installed above the counter making it a bit difficult to reach the screws closest to the wall. Instructions should note that both harnesses need to be disconnected and that there are two screws, not one holding the motor. This one issue made it frustrating since that screw is located towards the back away from your vision. This is when the flash light and a bit of contortions were required.
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Susana from PHOENIX, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Burn hole in cover
My Son -in- law did it, removed the pivot pin removed the Cover and fan blade by turning it counter clockwise , Then replaced fan blade and cover and turning it clockwise and replaced the pivot pin .
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Stella from BRADENTON, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Original part had melted because I forgot to put a container of water in microwave.
Son was able to remove the melted part and install the new one with no problem.
Parts Used:
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Anita from AUSTIN, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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