GTW335ASN2WW General Electric Washer - Instructions

Drain all the water out of the tub with a shop vac
Remove rear drain hose and drained rest of water into a bucket
Remove small rear panel (bottom left hand corner) where the drain hose connects
Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans
Remove internal drain hose/clamps from pump - w/ pliers
Remove belt cover (gray plastic) with socket - 3 bolts
Remove wire assembly plug from socket
Remove old drain pump with socket - 3 bolts
Install new drain pump - 3 bolts - plug wire assembly into socket
Reinstall belt cover - 3 bolts
Reinstall hose to drain pump (note panel will be inside washer)
Feed drain hose panel through hole and reinstall - 1 nut
Re attached drain hose to exterior drain plug
You are done !

Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.

I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available.
Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.

Put washer on it side. Removed shield belt and pulley from motor.
Unplugged and unsnapped speed sensor and replaced with new one . Washer spinning like it should. Problem solved

Replacing was easier than opening the box it came in. Used a 7/16 socket and a few extensions to reach the bottom of the agitator. It came out super quick cleaned out the fabric softener older than my kids from under it. Lined up the groves of the new one and it slid easily. I took a small piece of painters tape and crumbled it into a small ball and put it in the socket to keep the bolt in place while it lowered it into the agitator. Made it snug and we were back in business good as new!!!

Tilt washer back.
Remove belt gaurd.
Remove belt.
Remove pulley.
Remove clutch and shifter.
Install in reverse order

You will need to shut off the water, unplug the washer, disconnect the water lines, disconnect and drain the drain line, tip the washer either at an angle or on its side, remove motor cover, disconnect drain pump electrical cable, remove drain pump, install new drain pump, reconnect drain pump electrical cable, reconnect drain line and water supplies, turn water back on and test the washer.

Note: I thought the drain pump was bad for 2 reasons. 1 was the washer had previously started to smell, indicating the washer might not be fully draining. 2 was that the washer would agitate (meaning motor seemed fine) but when it would normally start draining before spinning, the washer would do nothing (could hear a faint hum coming from the washer).

year and a half old unit.
The Mode selector failed to properly engage the gears and gears were grinding.
O moved dryer out of area. And then turned off water, disconnected the hoses from wall. Placed hoses including drain hose into 5-gallon bucket and clamped so they would stay. I then moved washer away from wall about 2'. Then tipped it back against wall. Used 2x4 to keep it there as a support. (Doing this allowed me to keep it in the area and not dump water on floor. Then removed the gear guard, gears and mode selector. Reinstalled all parts and packed gears with synthetic grease made for plastic. It is now working like new. Parts were exact match. Took 30 minutes. Also cleaned the dryer vet line while I had it apart.

Removed the two 1/4" hex screws (one on each side of the control panel). Lifted the control panel off and let it hang behind the washer. Removed the connector on each side of the valve assembly. Removed the two 1/4" hex screws on the valve assembly and lifted the assembly out. Reversed the process to install.

I unplugged the machine from the power source and removed the drain hose from the back and allowed any remaining water to drain out of the machine. I then tipped the machine back so that I could work underneath it and secured it in that position. I removed the old drain pump assembly by first disconnecting it from the outflow hose, then removing the three bolts which held the motor housing cover on and disconnecting it from the power source. This part was the the most difficult and time-consuming as the wires are plugged in very tightly but once those were separated, it was just a matter of unscrewing the drain pump assembly from where it was anchored to the underside of the washing machine. I simply reversed those steps to install the new one and it was in place within 10 minutes. Set the washing machine down in the correct position, reconnected the drain hose, and plug the machine in. I did reset the fault codes by using the manual found taped to the underside of the machine, but this was very simple to do and only took a few minutes. I’m not sure if it was necessary to do that step at the machine works perfectly now. I am a woman and found this repair very easy to do.

I watch a YouTube video with the same problem and follow each step

My son in law did it for me

Dipped water out as much as possible,tited washer at a 45 degree angle and propped it up. Took the 3 bolts out holding the pump assembly and the 3 bolts holding the belt guard.Unplug wire connecter,pull out assembly and than pull drain hose off of assembly. Reinstall the same as you take apart. Was a easy fix, and worked as it should.

First thing is to download and print the programming instructions for the new control board. The instructions for downloading come with the control board. The control board fits multiple models and has to be programmed for your particular model. Unplug the washer and pull it out enough to work from the back. Remove the main control knob by pulling it off. At the top back use the nut driver and remove the 4 screws holding the metal cover. There’s a ground wire attached to the inside of the panel that doesn’t have to be removed. Let the metal cover dangle. Remove the two screws that hold the top control panel. They are located at the ends of the control panel. Slide the main control panel towards the back of the washer above 1/2” and lift it up and roll towards the front of the washer which puts the main control board in a position that allows removal. Unplug all of the connectors. Remove the 3 or 4 screws holding the plastic board stiffener, unsnap the two posts holding it to the control board and remove it. Remove the main control board. Compare the old and new board. If they match install the new board in the reverse order of removal. After reassembly and putting the washer back in place, plug it in and follow the programming instructions. My replacement of the control board went very well except the first new control board didn’t work. There was one complete zone that didn’t function. I called Parts Select and they sent me another control board which worked and the refunded the cost of the defective board but I was out some shipping expense.

Cleaned pulleys. Replaced worn belt.