ETW4400XQ0 Estate Washer - Overview

Hello Chrystal, thank you for writing. We are surmising the springs he took out to remedy a noise issue, were the Counter Balance Springs PS733376. They come in a set of three and we have an installation video. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hi Bruce, Thank you for your question. If the cold water is not working, there are some parts that you will need to check to see which one is causing the issue. You will need to check the water inlet valve with thermistor and the temperature switch. Both of these parts can be be tested with a multi-meter. For the water inlet valve, ensure that you have disconnected your washer from both the power and water source. In order to remove the valve for testing, you will need to remove all or part of your washer’s cabinet. The valve should be found directly behind the hose connections. Looking for signs of damage, cracking, or wear, visually inspect your washer’s valve. The valve has screens inside it that may have built up dirt or debris, if so, it should be carefully cleaned as if these screens become damaged, you will need to replace the entire valve. The resistance of a properly functioning valve varies from model to model, refer to your owner’s manual to determine what the reading of your test should be. To test for continuity, place the probes onto the valve’s terminals with your multi-meter set to Rx1. If you do not receive a reading that indicates continuity, you will need a replacement water inlet valve. For the temperature switch, also ensure that you unplug your washer before starting. Remove the selector switch from your appliance in order to test it, you will need to disassemble all or part of your washer’s cabinet to access it. In most models, it is attached to the frame of the washing machine. You will be testing the buttons on the switch one at a time. Begin by placing the probes on the terminals for one button, your reading should be infinity at this point, press in on the button, this should change your reading to zero, press in on another button, this should change the reading back to infinity. If the readings you receive are different than those described above, you will need a replacement selector switch. We hope this helps. Thank you and have a great day.

Hello Mabel, thank you for asking. Our research shows that you may need to check the following parts to fix the issue: lid switch, part number PS11745957, motor coupling, part number PS1485646, motor, part number PS11743427, and inlet valve, part number PS11749042. We have attached related videos for your assistance. If you require assistance to place an order, please contact customer service. We hope that helps!

Hi David, thank you for your question! The part you are looking for is the basket balance ring, part number PS11741965. Fits around the top of the basket and is filled with fluid. The balance ring acts as a counterweight to keep the spin basket balanced as it agitates and spins. Glad to be of help!

Hi Gary, Thank you for your great question. Check and see if the hot and cold water supply to the washer is turned on all the way. If it is, inspect the inlet hoses and the screens on the water inlet valve to see if they are clogged. If the screens on the water inlet valve have sediment on them, gently clean them with a soft paint or toothbrush. If you damage the screens you will need to replace the water inlet valve. If the inlet hoses and screens are fine, unplug the washer from the electrical outlet so you can remove and test the water inlet valve for continuity with a multimeter on the Rx1 setting to see if it is operating normally. You should receive a reading of 200-500 ohms. If you get any other reading, you will need a replacement water inlet valve. We hope this helps!