11069133411 Kenmore Dryer - Instructions

Message indicated something amiss in the motor circuit. Followed Instructions in the on-board manual. Turned out to be the internal-bias thermostat, and the exhaust air thermistor both. Changed faulty parts, cleaned lint from the system and we are off and running again.
Thank You.
DW Pranger

I took off the back panel off the dryer. The idler pulley could be accessed on the bottom. It was a bit cramped but not too tough to replace.

Unscrewed the inside part of the door from the outside door shell. Removed the broken pieces of the catch and replaced it with the new one. Screw the door back together. Did not need to remove the door from the dryer cabinet.

I removed the metal piece which held the plastic "catch". There were no screws, squeeze to remove it. Then inserted the plastic part and re-inserted the metal part into the dryer door. Very simple. But even more pleasing was the easy ordering and the quick delivery of the part! Thank you so much!

I googled the problem and determined that the thermistor was faulty. I found your web site from which I ordered the replacement part. The part arrived within a week. The replacement was not particularly difficult, but the space was very tight (without removing more panels and covers). I just kept at it and got it installed and the dryer works fine now. There are several pertinent videos on you tube, none of which were my particular model, but the combination of them led me to a successful installation.

unplugged dryer, removed screws from top back plates, removed screws from control board unhooked connectors and put them on new board. Put screws back in and plugged dryer in. Dryer turned on and works!

I ordered the part(and a backup) and had it in two days. 5 days less than ordering from sears.

Very easy repair... The video was really helpful too. I was able to find a different video that was closer to our model. (Front Loader HE) It probably took me a little longer than needed but I took the time to shop-vac everywhere I could, since it was all easy to get to. I opted for next day shipping so the shipping charges were more than the part. Tools I used were: Cordless drill-screw driver, 1/4in. socket, Phillips head bit and needle nose pliers for the control panel connections. Thank you again for making this so easy. Saved us a lot money by not calling an appliance repair tech.

Determined via multimeter that either the thermostat or thermal fuse were not working, so ordered the kit (best value, contains both parts).Easiest access is from the rear, so removed rear panel and top of dryer (required) and also the vent tube since it was in the way. Unhooked wires from both parts, used socket to remove nuts holding each one on, put new ones in place, re-attached wires. Replaced vent tube, vacuumed entire inside of dryer (good idea). Put back/top back on and the dryer worked/heated perfectly immediately.

Followed your video for replacing the Tension Pulley, Drum Belt and Drum Rollers. Models were not exact, but instructions were very clear and detailed enough for a "computer geek" to do the repair myself (with some help from my wonderful wife). Live in Ohio, parts came from Kentucky and I had them the next day! The dryer is almost 10 years old. Running great now. Thank You!

Pulled the back panel off with nut driver , reached in removed belt from pulley , disconnected the spring , removed the the 1 bolt holding the bracket .
Put the new one in , in reverse order . Very simple , maybe 15 minutes total . While back is off , shop vac out any lint !!

Followed the instructions on your video.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Removed back panel to get to inside. Removed drum etc to replace drum rollers (ordered repair kit also), replaced the idler pulley etc, now like new. Repair successful!!!! Thank you!

Removed the lower front cover of the dryer. Removed the lint filter and removed the cover from the air duct by removing two 1/4" bolts. Removed the two 1/4" bolts retaining the thermistor. Installed the new thermistor and covers.