11026012012 Kenmore Washer - Instructions

Replaced 1 of 4 of the suspension bushing. Works great.

ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Removed center cap, loosened center nut, pry lightly up on center plate and tap center nut. Center plate comes loose, remove nut, remove center plate. Pry lock clip out and remove, remove screw with electric impact (screw drive will work, but slower), remove drive hub. Install new drive hub (be sure to check screw hole alignment), install and tighten screws (be sure to follow a skip pattern and bring it down even), install lock clip, install center plate, install and tighten nut, replace center cap. Done!

Pulled the agitator, un-screwed the drive hub, cleaned the splines on the transmission, vacuumed the debris out of the tub. The repair video said to put towels or something down in the tub so if you drop a screw it will catch it. Put it back together and re-calibrated it. It didn't want to go into the calibrate mode until i moved the mode switch all the way to the left and then right first. Good quality factory parts!

My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound of gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!

Force the thin nylon strap around and down into the perimeter of the agitator. Draw it snug to the center. The strap must be long enough to make a complete loop up to the top of the tub. Insert a fairly stout wooden stick through the loop so that an upward prying motion of the stick applies a vertical force on the agitator. While the force is applied pound on the lower part of the agitator so that it will break it free from the motor's axel. Of course remove the center bolt first after removing the small hub cover.
Applying liquids to the connection did not help. Just a steady upward force and a few rubber hammer blows to the lower part of the agitator di the trick.

I watched a video on you tube before making the repair, there was only one bad rod support, location right rear, I recommend watching a video on you tube first, it is very simple to change, however the replacement of the part was not the solution to the unbalanced load during the spin cycle, so I guess I have some research to do.

I watched the video and did exactly what they said to do. It was really easy. The key to the success was in the parts that were mailed to me it had a separate piece of paper telling you to "reset" the washer after doing the repair. I missed this when I watched the video. That was a critical part of the repair which required no tools to accomplish.
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!

I watched the repair video on Partselect, it was very informative. In the video the agitator lifted right out easily, I was not so lucky. It took me and another gentleman about 4 hours to get the thing out. I watched other videos on ideas to remove, still no luck. Finally I cut the strap off of a carry all bag and was able to get it in around the agitator and slide it under it. After getting it under the agitator we were able to pull up on it and get it loose.
The rest of the repair was simple, cleaned everything, installed new part, and now washing machine is working like new again.

Replaced the suspension rods.
Must be done on its side as the rods only pull down. There is no slot.

Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt

screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .

Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.

Pop center cover off wash plate. Remove bolt. Lift off washplate. Slide retainer off with screwdriver and hammer. Slide new retainer on. Replace washplate.