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11020232711 Kenmore Washer - Overview

Sections of the 11020232711

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Agitator Directional Cogs – Part Number: 80040
Agitator Directional Cogs
★★★★★
★★★★★
(395)
PartSelect #: PS388034
Manufacturer #: 80040
This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your wa...
$7.31
  In Stock
Washer Agitator Cam Kit – Part Number: 285809
Washer Agitator Cam Kit
★★★★★
★★★★★
(55)
PartSelect #: PS334648
Manufacturer #: 285809
This kit included the cam, 4 dogs and bearing.
$13.95
  In Stock
Washer Inner Cap Seal – Part Number: WPW10072840
Washer Inner Cap Seal
★★★★★
★★★★★
(11)
PartSelect #: PS11748108
Manufacturer #: WPW10072840
This is an inner cap seal, but may also be known as an O-ring, and it is a part for your washing machine. Some symptoms replacing this part will fix include: leaking from your appliance, uncontrollabl...
$10.45
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(23)
PartSelect #: PS10057144
Manufacturer #: W10721967
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
$37.76
  In Stock
Washer Agitator Cap Barrier w/Seal – Part Number: WPW10074580
Washer Agitator Cap Barrier w/Seal
★★★★★
★★★★★
(12)
PartSelect #: PS11748113
Manufacturer #: WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
$16.74
  In Stock
Washer Drive Belt – Part Number: WPW10006384
Washer Drive Belt
★★★★★
★★★★★
(20)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
The main drive belt is designed to ride on the pulley until the basket gets up to speed.
$28.33
  In Stock
Agitator Kit – Part Number: 285565
Agitator Kit
★★★★★
★★★★★
(31)
PartSelect #: PS334557
Manufacturer #: 285565
This agitator kit does NOT include the fabric softener dispenser (part 8575076A). That must be ordered separately.
$140.95
  In Stock
Water Inlet Valve – Part Number: W11210459
Water Inlet Valve
★★★★★
★★★★★
(46)
PartSelect #: PS12349267
Manufacturer #: W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work glove...
$63.35
  In Stock
Door Lock Assembly – Part Number: W11307244
Door Lock Assembly
★★★★★
★★★★★
(29)
PartSelect #: PS12704713
Manufacturer #: W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your wa...
$91.13
  In Stock
Suspension Rod Kit – Part Number: W10780045
Suspension Rod Kit
★★★★★
★★★★★
(42)
PartSelect #: PS11703288
Manufacturer #: W10780045
$72.74
  In Stock
Washer Washer – Part Number: WP3949550
Washer Washer
★★★★★
★★★★★
(1)
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$12.58
  In Stock
Washer Spacer Thrust – Part Number: WP3951608
Washer Spacer Thrust
★★★★★
★★★★★
(1)
PartSelect #: PS11742044
Manufacturer #: WP3951608
Sits in between the agitator base and upper agitator.
$10.45
  In Stock

Questions And Answers for 11020232711

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PAUL
December 27, 2022
Washing machine bangs around during spin mode, even on light loads/
For model number 11020232711
PartSelect logo
Hello Paul, thank you for contacting us. The most likely solution to the problem is replacing the suspension rod kit, part number PS11703288. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!

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Stacey
October 5, 2023
What is the length of the suspension rods
For model number 11020232711
PartSelect logo
Hi Stacey, thank you for the question. Based on our research, the suspension rod, part number PS11703288, length is approximately 25.5 inches. We hope this information helps!

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Chris
November 10, 2022
The drum doesn't drain completely. I can hear water sloshing around under the agitator when wash cycle is done.
For model number 11020232711
PartSelect logo
Hello Chris, thank you for your inquiry! Our research indicates that the issue is probably with the Washer Drain Hose, part number PS12578897. If that is not the problem or if you have already fixed that, then the problem would be related to the Drain Pump, part number PS11770076. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!

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Kevin
May 24, 2024
Won’t switch from wash to rinse. Just stops at end of wash cycle.
For model number 11020232711
PartSelect logo
Hello Kevin, thank you for reaching out. Based on our understanding of the issue, we would suggest checking the control board, part number PS12349320, to solve the problem. Glad to be of assistance!

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Rodney
February 22, 2025
making noise when starting spin cycle , shaking
For model number 11020232711
PartSelect logo
Hello Rodney, thank you for getting in touch. Based on the description that you have provided, the issue seems to be most probably with the suspension rods. We would recommend checking them to solve the problem. All the suspension rods for your model come in a kit having part number PS11703288. We hope this helps!

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Common Symptoms of the 11020232711

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Will not agitate
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Leaking
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Spinning Issues
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Spins slowly
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Shaking and Moving
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Will Not Start
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Burning smell
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Noisy and Marks Left on Clothes
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Will not drain
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Locking Issues
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No hot or cold water
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Cycle Not Advancing
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Lid or door won’t close
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Water Filling Issues
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Does not dispense fabric softener or detergent
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Marks left on clothes
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Not cleaning dishes properly
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
943 of 1036 people found this instruction helpful.
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Parts Used:
Agitator Directional Cogs
  • dennis from new stanton, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
281 of 328 people found this instruction helpful.
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Dog ears worn down; upper agitator not moving
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
Parts Used:
Washer Agitator Cam Kit
  • shawn from la jolla, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
116 of 132 people found this instruction helpful.
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