11020232711 Kenmore Washer - Overview
Sections of the 11020232711
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Agitator Directional Cogs
PartSelect #: PS388034
Manufacturer #: 80040
This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your wa...
$6.44
In Stock

Agitator Cam Kit
PartSelect #: PS334648
Manufacturer #: 285809
This kit included the cam, 4 dogs and bearing.
$13.91
In Stock

Washer Inner Cap Seal
PartSelect #: PS11748108
Manufacturer #: WPW10072840
This is an inner cap seal, but may also be known as an O-ring, and it is a part for your washing machine. Some symptoms replacing this part will fix include: leaking from your appliance, uncontrollabl...
$10.42
In Stock

Washer Drive Pulley
PartSelect #: PS10057144
Manufacturer #: W10721967
This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging th...
$37.65
In Stock

Washer Agitator Cap Barrier w/Seal
PartSelect #: PS11748113
Manufacturer #: WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
$16.69
In Stock

Washer Drive Belt
PartSelect #: PS11747978
Manufacturer #: WPW10006384
This genuine OEM drive belt is designed to transfer power from the motor to the drum in select Whirlpool, Maytag, Kenmore, and other compatible washing machines. Operating at 115 volts and 60 Hz, the ...
$28.25
In Stock

Agitator Kit
PartSelect #: PS334557
Manufacturer #: 285565
This agitator kit does NOT include the fabric softener dispenser (part 8575076A). That must be ordered separately.
$145.23
In Stock

Water Inlet Valve
PartSelect #: PS12349267
Manufacturer #: W11210459
This water inlet valve is for washers.
The water inlet valve controls the water flow into the washer.
Unplug the washer and shut off the water supply before installing this part. Wear work glove...
$63.17
In Stock

Washing Machine Door Lock Assembly
PartSelect #: PS12704713
Manufacturer #: W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your wa...
$97.49
In Stock

Suspension Rod Kit
PartSelect #: PS11703288
Manufacturer #: W10780045
This suspension rod kit includes four rods designed to stabilize the wash tub in compatible top-load washing machines. By minimizing vibrations and excessive movement during wash and spin cycles, thes...
$72.54
In Stock

Washer Washer
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$12.54
In Stock

Washer Spacer Thrust
PartSelect #: PS11742044
Manufacturer #: WP3951608
Sits in between the agitator base and upper agitator.
$10.42
In Stock
Questions And Answers for 11020232711
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PAUL
December 27, 2022
Washing machine bangs around during spin mode, even on light loads/
For model number 11020232711
Hello Paul, thank you for contacting us. The most likely solution to the problem is replacing the suspension rod kit, part number PS11703288. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Stacey
October 5, 2023
What is the length of the suspension rods
For model number 11020232711
Hi Stacey, thank you for the question. Based on our research, the suspension rod, part number PS11703288, length is approximately 25.5 inches. We hope this information helps!
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Chris
November 10, 2022
The drum doesn't drain completely. I can hear water sloshing around under the agitator when wash cycle is done.
For model number 11020232711
Hello Chris, thank you for your inquiry! Our research indicates that the issue is probably with the Washer Drain Hose, part number PS12578897. If that is not the problem or if you have already fixed that, then the problem would be related to the Drain Pump, part number PS11770076. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
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Kevin
May 24, 2024
Won’t switch from wash to rinse. Just stops at end of wash cycle.
For model number 11020232711
Hello Kevin, thank you for reaching out. Based on our understanding of the issue, we would suggest checking the control board, part number PS12349320, to solve the problem. Glad to be of assistance!
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Rodney
February 22, 2025
making noise when starting spin cycle , shaking
For model number 11020232711
Hello Rodney, thank you for getting in touch. Based on the description that you have provided, the issue seems to be most probably with the suspension rods. We would recommend checking them to solve the problem. All the suspension rods for your model come in a kit having part number PS11703288. We hope this helps!
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Common Symptoms of the 11020232711
[Viewing 17 of 17]Will not agitate
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Leaking
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Spinning Issues
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Spins slowly
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Shaking and Moving
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Will Not Start
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Burning smell
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Noisy and Marks Left on Clothes
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Will not drain
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Locking Issues
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No hot or cold water
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Cycle Not Advancing
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Lid or door won’t close
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Water Filling Issues
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Does not dispense fabric softener or detergent
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Marks left on clothes
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Not cleaning dishes properly
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a ... Read more gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a ... Read more gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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Parts Used:
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mike from Kent, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
943 of 1036 people
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o
... Read more
ld cogs remove and replace with new, reassemble
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Parts Used:
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dennis from new stanton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
281 of 329 people
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Dog ears worn down; upper agitator not moving
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once
... Read more
I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
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Parts Used:
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shawn from la jolla, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
116 of 132 people
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