Part Location Diagram of 12001541 Whirlpool Drum Support Roller Kit
See part 7 in the diagram
Replacing your Maytag Dryer Drum Support Roller Kit
( Grid squares measure 1x1 inch )
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Drum Support Roller Kit 12001541

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181 Reviews

Rated by 244 customers 

Easy 

1- 2 hours 

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$ 13.49
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PartSelect Number PS1570070
Manufacturer Part Number 12001541
Manufactured by Whirlpool for Maytag, International, Jenn-Air, Crosley
Product Description

Drum Support Roller Kit Specifications

The drum support roller (Dryer Drum Support Roller, Drum Roller and Washer Assembly) holds the drum in the proper position while it spins on the support wheels. This part rotates on the roller shaft which is attached to the rear bulkhead. This part should be replaced whenever it does not rotate easily on the roller shaft. If you’re noticing a thump, scrape, or squeal while your drum is spinning, it may be your drum support rollers. Take a look at your existing drum rollers; if one or both of them are worn or broken, you’ll need to replace them. The drum support roller is subject to constant wearing when your dryer is in use, which causes them to break down over time. This part features 1 roller and 2 small washers, and measures approximately 3 inches in diameter. It is constructed with a combination of plastic, metal and rubber. This model comes in black/beige.
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Part Videos
Difficulty: Easy | Tools Required: Screw drivers,Nutdriver
Repair Tip: Most dryers use two drum rollers; it is recommended to change both at once as they often wear at a similar rate. Check the surrounding parts before ordering this part, such as the roller shaft and front glide kit. These parts are often purchased together.

Replacing your Maytag Dryer Drum Support Roller Kit

Replacing your Maytag Dryer Drum Support Roller Kit
Troubleshooting
This part fixes the following symptoms:
Noisy | Marks left on clothes | Drum Not Spinning
This part works with the following products:
Dryer, Washer Dryer Combo.
Part# 12001541 replaces these:
AP4008534, 400518, 12001541, 12001541, 12001541VP, 3-3373, 303373, K35-248, W10116741, Y303373
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 2.9 / 5.0, 244 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
metal banging noise as dryer drum rolls
Used PartSelect videos to first diagnose the problem which was worn drum felt seal. Then, used the same videos to replace parts, both needed and convenient to replace b/c of already have access.

While the videos were very helpful, first timers should be aware that there are significant knowledge gaps between a professional's easy repair vs an amateur attempting the same.
Other Parts Used:
Idler Pulley Wheel and Bearing Multi Rib Belt - 91-5/8 Inches Lint Filter Dryer Drum Felt Seal Shroud Seal Front Glide Kit Drum Support Roller Kit
  • Leo from HOUSTON, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Dryer started to sound like someone was beating a dog in the laundry room.
The dryer model was on a sticker inside the door which had long ago rubbed off. The most difficult part was figuring our how to dismantle the dryer. I finally looked up the matching washer by model number watched a youtube video and the dismantle was the same....take off the door, remove front cover then remove screws that held the hook brackets that held the top down. After we figured that out the rest was pretty easy. The main issue was the Idler Pulley Wheel and Bearing. We decided to replace the rest of the parts because we already had the thing all apart. It is amazing all the lint that gets into the dryer cabinet and passed the lint filter. Dryer works like new again. I love this set and will keep repairing as long as we can get parts.
Other Parts Used:
Idler Pulley Wheel and Bearing Roller Shaft Multi Rib Belt - 91-5/8 Inches Dryer Drum Felt Seal Front Glide Kit Drum Support Roller Kit
  • Janel from BOWDLE, SD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
1 person found this instruction helpful.
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Very Loud Squeaking / Clothing having rips
The support rollers were fried, literally. I'm honestly surprised they held on. Let's just say that the "roller" part wasn't even attached to the support wheel... That bad. Because there wasn't much support there is a small tear in the metal on the back drum. The felt seal for the drum had basically been worn down to pieces. So I order two drum support rollers, two roller shafts, a new drum felt seal, and a new rib belt.

After the repair, no more squeaking, literally a huge difference, and because of there's plenty of support now for the drum, there isn't any clothes being torn. If it weren't for the videos and the parts, we would of spent hundreds of dollars on a new dryer. Instead we spent just over $100 and now our dryer is quiet and operating better than when we got it.
Other Parts Used:
Roller Shaft Multi Rib Belt - 91-5/8 Inches Dryer Drum Felt Seal Drum Support Roller Kit
  • Landon from SPANISH FORK, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Dryer was leaving black marks on the clothes, and was very noisy.
The video was excellent and made for an easy repair. Would highly recommend.
Other Parts Used:
Front Glide Kit Drum Support Roller Kit
  • Fred from GREENCASTLE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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These were changed proactively while I had the dryer apart to replace the motor.
I removed the control panel and front panel, then the brace holding in the drum. Then the drum came out easily.

Replacing the rollers is easy, use circlip pliers to remove the old circlips, replace the rollers, and reinstall the circlips.

After removing the idler pulley by removing one bolt and the spring, I replaced the idler roller, again with the circlip pliers. Then the idler arm bolts back to the motor mount, and the spring is replaced.

Reinstalling is easy - place the drum, have someone support it while you install the drum brace, then replace the front panel, then the control panel.
Other Parts Used:
Idler Pulley Wheel and Bearing Multi Rib Belt - 91-5/8 Inches Idler Spring with Rubber Dampener Drum Support Roller Kit
  • Steve from SANDY, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Fixing a squeaky dryer
There are several parts that will cause the dryer to squeak, drum roller, idler pully and the drum slides. To start, remove the door and the two opposite screws. Pull the front cover down and remove, no screws to remove, this is a snaped on piece. Next, remove the two screws holding the dryer top bracket and lift the top. Take drum support by removing the screws and then remove the belt from the motor and remove the drum. The hardest part was removing the C clips from the roller axle even with the snap ring pliers. Replace the drum rollers and reverse the process to re-assemble. Of course, the rollers weren't the problem even though they were worn out from 20 years of service. I ended up replacing the idler pully and and the idler pully support arm. If I had all of the parts prior to starting, the total time would have been about an hour. I did watch several YouTube videos before attempting the repair. That helped me understand the "how" and made it easy once I started the repair.
Other Parts Used:
Dryer Drum Felt Seal Drum Support Roller Kit
  • David from LINCOLN UNIV, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Dryer was noisy and seemed to be loosing heat
Did an internet search for parts for my older Maytag dryer. Landed on PartSelect and man I am glad I did! Entered my model number and boom! Complete schematics on the dryer, with part numbers. Also have diagnostic questions to point you in the right direction. Figured out what parts I needed, ordered via phone. Fantastic customer service. PartSelect also has excellent installation videos you can watch to assist. Took me a little over an hour to open up the dryer, replace the drum rollers, drum belt, idler roller and both front and rear felt seals. Buttoned dryer back up, hit the run switch and it purs like brand new. I cannot recommend PartSelect to highly. Great company, great customer service, quick shipping.
Other Parts Used:
Idler Pulley Wheel and Bearing Multi Rib Belt - 91-5/8 Inches Dryer Drum Felt Seal Drum Support Roller Kit
  • DONALD from FORT MILL, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Noisy
This is the dryer of a 28 year old Maytag laundry pair. I had replaced the glide kit 8-10 years before. Did them again because they were worn in half again but this time I added the 2 roller kits and the belt, really just guessing. I was surprised how full of dust and lint the inside was, especially the blower fan blades. I ordered the screw because the belt idler pulley assembly was very wobbly and I hoped that was the screw anchoring it to the motor housing was the problem but it wasn't. Turns out the threaded hole in the housing was stripped, due I guess to years of vibration. It was too tight to get a tap and dye in there so I drilled the hole out and replaced the screw with a bolt and nut and lock washer. Before drilling it out I tried a few strands of wire and JB Weld, like the trick with stripped wood holes where you break off toothpicks in the hole and fill with wood glue. But that stripped out too so I drilled and used the bolt. Turned out I didn't need that $7 screw. Probably should have known comparing it to the old one which looked the same after I cleaned it. Anyway, it sounds fine again.
Other Parts Used:
Screw Multi Rib Belt - 91-5/8 Inches Front Glide Kit Drum Support Roller Kit
  • Dave from CRANBERRY TWP, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Excessive air leakage around tumbler.
1)Unplug dryer, 2)remove front door assembly, 3)remove the blower tumbler front, 4)disconnect belt, 5)eased out tumbler, 6) replace parts, 7)assembled in reverse order, 8) finally test operative. Wife rewarded me with peanut butter an jelly sandwich.
Other Parts Used:
Tumbler and Motor Belt Lint Filter Front or Rear Drum Felt Seal Front Glide Kit Drum Support Roller Kit
  • Rita from SAN DIEGO, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Dryer emitted a squeaky noise every time it started
We inherited this dryer three years ago upon purchasing our current house. At that time I found this website to purchase and install a couple of the baffles that were missing. This time, I checked the troubleshooting for my current problem and ordered all of the parts I felt I needed to resolve the problem. Once I received the parts, I followed the great how-to videos by Steve to disassemble the front of the dryer and remove the drum. I could not get to the repairs right away since the interior of the dryer was quite dirty and I took a lot of time to clean it out. Once I got to removing and replacing the drum rollers, idler pulley, rear drum felt shaft, and drum belt, everything went smoothly and was just as easy as Steve described in the videos. If I didn't have such a dirty machine interior, removing the old parts and installing the new parts would have taken less than an hour. I had to hold off on installing the front glide kit and front drum felt seal since I forgot to order two of each (I'll install these at a later date. I proceeded to putting everything back together and testing the dryer. The dryer now runs quietly and works great.
Other Parts Used:
Idler Pulley Shaft Washer Retaining Ring Idler Pulley Wheel and Bearing Roller Shaft Idler Shaft Retaining Ring Multi Rib Belt - 91-5/8 Inches Dryer Drum Felt Seal Front Glide Kit Drum Support Roller Kit
  • Robert W from OTSEGO, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Questions and Answers

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Dale
July 20, 2017
When I put clothes in my dryer and turn it on, it is making a loud clunking noise like I have a pair of shoes inside. I’m also getting black marks on the clothes that I don’t think are coming from the washer. What could be the problem(s)?
PartSelect logo
Hello Dale. We can address both your problems! The thumping sound is most commonly caused by a drum roller that is failing 12001541. A failing drum roller teamed with a worn seal WP33001807 is most likely the reason your clothes are getting marked. If the seal is worn it will cause the clothes to catch on the gap where the seal is located, this could snag them and create black marks. Good luck with this repair!

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Paul
July 20, 2017
From what I read on your site it sounds like I need to replace my supports. The problem is a loud squeaking noise during cycle. Does that sound right? I don’t want to buy 2 of these without knowing for sure. What else would you recommend checking at the same time? My wife wants the noise gone.
PartSelect logo
Hi Paul, thanks for getting in touch. You did find the right roller for your model, it is 12001541 and you will need two of them for this repair. We also recommend checking your felt seals to make sure they are sturdy and in place, and that your idler pulley is in a good working condition. These are all the most common reasons a dryer would be squeaky during cycle.

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Robert
February 19, 2018
So my dryer started making a screeching load sound after a minute when starting.We had this dryer for a 8+years with no other issues. Hope you can help. Thank you! Rob
For model number MDE4916AYW
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Hi Robert, Thank you for the question. The noise could be caused by a few things. I suggest checking for wear on the Belt,PartSelect Number PS11741110. The drum support rollers, PartSelect Number PS1570070. The drum glides, PartSelect Number PS1804752. The Drum Felt Seal, Dryer Drum Felt Seal or the Idler Pulley, PartSelect Number PS11743032. All these parts have videos on our site on how to install them. It will show how to take the appliance apart to get to them as well. Only way to know for sure is to take a look at the parts to see what one needs to be replaced. Hope this helps!

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Kay
July 20, 2017
When should I replace the drum rollers, what should I be looking for? And will I need lubricant for the shaft? If so what do you recommend?
PartSelect logo
Hi Kay, great question. If your rollers are already making noise during cycle they should be replaced, if not you should be looking for flat spots as a sign of wear. Also, you will not need to lubricate the shaft, it should all fit together without it. I hope this helps.

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Laura
October 29, 2017
My dryer is making a very high pitched whining noise, no all the time but is very loud squeaking when it occurs
For model number MGDE251YL0
PartSelect logo
Hi Laura, Thank you for the question.Unfortunately the noise can be caused by a few things.You may need to take the appliance apart to confirm what part is needed. First you can check the Dryer Drum Seal with Adhesive on the front of the drum., It can wear down and rub and cause the squeaking.This seal is also located on the back of the drum. You can also check the Drum Support Rollers and the shaft that holds the rollers.The drive belt can also cause the squeaking once it starts to wear or if the Idler Pulley with Bracket needs to be replaced. Hope this helps!

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Related Parts:
GWENYTH
September 23, 2017
What size snap ring pliers do i need to replace the drum rollers?
PartSelect logo
Hello Gwenyth, thank you for contacting us. We have a how to video that shows how to install it with the proper tools needed. You can follow the link below, hope this helps! https://www.partselect.com/PS1570070-Whirlpool-12001541-Drum-Support-Roller-Kit.htm#RepairVideo

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Aana
January 9, 2019
They told me i need it the rollers for my 3.5 cu. Ft. Compact dryer i been searching all day since morning they told me my dryer doesn’t have rollers i call someone to tell me what was wrong with it and I did what they told me do. I don't have another 55 dollars for them just to tell me what is wrong. With it can you help me out my dryer will start working for about a minute start rattling with a noise it sounds like it get heavy and turns off they told me it was the rollers the serial number it got erased so I don't know the date is 17/14
For model number MCSDRY35W
PartSelect logo
Hi Aana, Thank you for your question. If you are hearing a rattling noise in the dryer it could be the rollers, but it could also be a loose belt causing the noise as well. You will need to inspect the parts to see which ones are causing the issue. If the dryer is setting off too soon, it may be the thermostats in the dryer. You will need to test the parts with a multimeter to see if they are working correctly. I hope this helps. Thank you and have a great day!

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Jommy
September 23, 2017
Does this come with a snap ring as well?
For model number LDE8604ACE
PartSelect logo
Hi Jommy, Thank you for your question. This drum support roller kit includes one drum roller and two bearings/washers. Good luck with your repair.

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Bruce
March 27, 2019
Are diagram no’s 19 & 22 the same washers as in the drum support roller kit, #21?
For model number LDE7304ACE
PartSelect logo
Hello Bruce, Thank you for the question. Yes, the Washers #19 and #22 are the same washer. Thank you for your inquiry, good luck with this repair!

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Jay
January 1, 2018
Our dryer vibrates quite a bit - it started just after my wife washed the dog toys and bed before we brought home our new dog. Would replacing the drum support rollers likely fix this?
For model number LDG8424AAE
PartSelect logo
Hi Jay, Thank you for the question. I suggest checking the belt to make sure it did not slip off the pulley. You can also check the rollers to see if they were damaged while you are down there. You can check the felt seals on the front and back of the appliance for wear. The only way to know what the cause of the vibrating is to open up the cabinet to check the parts. Hope this helps!

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This part works with the following models:
PartSelect Number: PS1570070
Manufacturer Part Number: 12001541
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