JCD2389GES Jenn-Air Refrigerator - Overview
Sections of the JCD2389GES
[Viewing 12 of 12]Manuals & Care Guides for JCD2389GES
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Light Bulb - 40W
PartSelect #: PS884734
Manufacturer #: 8009
This an authentic OEM 40-Watt replacement light bulb, used in a number of household appliances. It is specially designed to withstand extreme temperatures, which is why these replacement bulbs are mos...
$11.72
In Stock
Replacement Ice Maker
PartSelect #: PS2121513
Manufacturer #: D7824706Q
This ice maker (Ice Maker Assembly, Refrigerator Ice Maker) produces ice cubes that are ejected into the storage bucket. It is located in the freezer section of your appliance, mounted on the freezer ...
$115.96
In Stock
Water Filter
PartSelect #: PS11722137
Manufacturer #: EDR7D1
This is the replacement water filter for your refrigerator. It is white in color with a red cap and is approximately 3 inches wide and 6 inches tall. The water filter reduces contaminants and improves...
No Longer Available
Light Bulb - 120V 25W
PartSelect #: PS11747806
Manufacturer #: WPA3073101
This light bulb is a 120 volt, 25 watt incandescent appliance light bulb with a small base screw-in that fits in a variety of appliances such as microwaves, refrigerators, freezers, cooktops, or stove...
$17.09
In Stock
Ice Dispenser Solenoid and Door Kit
PartSelect #: PS2003478
Manufacturer #: 12001991
In addition to the solenoid (115V), this kit also comes with a door strike and an ice door assembly. Please be advised the spring and roll pin are not included with this kit.
$158.58
In Stock
Adaptive Defrost Board
PartSelect #: PS2061226
Manufacturer #: 61005988
This part allows the refrigerator to go into defrost mode only when required.
$99.83
Special Order
Door Switch
PartSelect #: PS12731166
Manufacturer #: W11396033
This light switch may also be known as a refrigerator door switch or a light switch kit, and is compatible with your refrigerator. The function of the refrigerator door switch is to turn on the light ...
$27.62
In Stock
Screw
PartSelect #: PS12349731
Manufacturer #: W11233072
This is a multi-use and multi-appliance screw. It can be used on a microwave, refrigerator, range/oven, air conditioner, dehumidifier, washer, or dryer. The measurements of this screw are 8 x 1/2 inch...
$20.77
In Stock
Screw, 8/18 x 3/8
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$5.41
In Stock
Crisper Drawer Shelf Support
PartSelect #: PS2071530
Manufacturer #: 67764-1
This crisper drawer shelf support is used for many refrigerators.
No Longer Available
Run Capacitor
PartSelect #: PS11743364
Manufacturer #: WP65889-4
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer. If you are noticing temperature issues with your refrigerator or freezer,...
$66.66
In Stock
Defrost Heater and Thermostat Assembly
PartSelect #: PS11743281
Manufacturer #: WP61006199
This part assembly has 2 functions: The defrost heater keeps the cooling coils from frosting over and the thermostat senses that the heat near the cooling coils has reached the desired temperature.
$71.14
In Stock
Questions And Answers for JCD2389GES
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Gord
December 29, 2019
There is an odour emitting from the refrigerator. We have cleaned the refrigerator, freezer and rear compartment thoroughly, but cannot eliminate the odour. It seems to be entering the fridge through the internal vents. Is there an air filter somewhere that should be replaced?
For model number JCD2389GES
Hi Gord,
Thank you for your question. We are not showing an air filter listed for this model, but if there is a lingering odor in the refrigerator, it may be the water filter. You should replace it in the time frame indicated in your owner's manual. Make sure that odor producing foods are covered or wrapped so they do not emit odors throughout the refrigerator. Here is a link where you may view your owner's manual for more information, https://partselectcom.azureedge.net/assets/manuals/5283BEEDC0E8E86D3CF60FB2D2D0D0AC9C666272.pdf. We hope this helps. Thank you and have a great day!
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Rebecca
December 5, 2023
The refrigerator won't stop dispensing water or ice. I hit the button to start but it often keeps dispensing and I have a mess. What's the problem?
For model number JCD2389GES
Hi Rebecca, thank you for getting in touch. Based on the description you have provided, it seems that there is an issue with the dispenser control board, part number PS11743225. It controls water and ice dispenser operations in the refrigerator door. You may need to replace it to fix the issue. We hope this sorts out your problem!
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Ramy
March 29, 2024
The freezer is working properly but the fridge is warm ?
For model number JCD2389GES
Hi Ramy,
Thank you for your question. If the refrigerator is too warm, we would recommend checking the adaptive defrost board and the defrost heater and thermostat. We hope this helps!
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Lee
October 1, 2023
I am having water and heat turned off for 6 months. If i slide freezer to off position and frig to far left position can i leave it unplugged?
I cannot move it out to unplug and it is not on separate breaker.
Thank you.
For model number JCD2389GES
Hello Lee, thank you for reaching out. According to our research, if you want to leave the refrigerator unplugged, you may need to follow these instructions:
1. Remove all the food and turn off the circuit breaker or fuse that supplies power to the refrigerator or unplug the cord from the wall receptacle.
2. Turn off the icemaker and the water supply to the refrigerator.
3. Turn the temperature control to off.
4. Clean and wipe the interior of the refrigerator dry.
5. Leave the doors slightly opened to prevent the appliance from any kind of mold and odour.
We hope this helps!
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Tom
November 27, 2019
Side by side jenn air freezer side filter light on. Replaced filter in fridge side, light still on. Is there a filter in the freezer side?
For model number JCD2389GES
Hello Tom, Thank you for the question. After changing the water filter, reset the status. Press and hold the "WATER FILTER" button for 3 seconds. When the system is reset, the water filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the display. Hope this helps!
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Common Symptoms of the JCD2389GES
[Viewing 22 of 22]Ice maker not making ice
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Leaking
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Fridge too warm
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Ice maker won’t dispense ice
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Light not working
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Not dispensing water
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Will Not Start
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Freezer section too warm
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Door won’t open or close
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Noisy
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Freezer not defrosting
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Ice maker dispenses too much ice
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Door Sweating
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Fridge and Freezer are too warm
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Clicking sound
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Freezer too cold
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Fridge too cold
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Fridge runs too long
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Ice maker dispenses too little ice
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Frost buildup
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Won’t start
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Too warm
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determin ... Read more ing what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determin ... Read more ing what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
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Parts Used:
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Bernie from Diamond Bar, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
805 of 893 people
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Water overflowed ice maker turnning ice bucket into solid mass of ice
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this on
... Read more
e. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)
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Parts Used:
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Harry from Grand Ledge, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
273 of 372 people
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Fridge Side Warm Freezer Fine
Removed the Hex head small screw at the middle back of the Back wall of the fridge above the top shelf. Removed the 2 small Hex Head screws that go into the of the Plastic cover upwards into the top roof of the fridge.
I ended up with an extra screw so I dont know what I did...
The hard part is pushing up on the two tabs, one on ... Read more each side in the extreme back on the bottom of that white plastic cover. You have to pull the coverwhile releasing the tab (locks) by pushing UP. The Right side was easier, I got that side to release and drop down. But the left side took some pressure on the tab with a fat screwdriver.
Then you have to kinda of Bend the cover to get it to slide out...
Then take out the 2 phillips screws above the light bulbs. the left side one is tricky, need long skinny driver.
Drop assembly down and on the back right is the ADP board. Mine was a bare board but the replacements are enclosed in white plastic that fit in place just fine.
Pry connector off of the board carefully and drop new plastic circuit board case in and replace.
Put a thermometer in a glass of water. unplug fridge for 10 minutes and then plug it in. Give it a few hours..
Everything seems fine.
A steady 39 degrees with the Fridge control at a few ticks right of middle.
I have no idea what it was before my troubles...
But 36 - 41 seems to be what you need.
I ended up with an extra screw so I dont know what I did...
The hard part is pushing up on the two tabs, one on ... Read more each side in the extreme back on the bottom of that white plastic cover. You have to pull the coverwhile releasing the tab (locks) by pushing UP. The Right side was easier, I got that side to release and drop down. But the left side took some pressure on the tab with a fat screwdriver.
Then you have to kinda of Bend the cover to get it to slide out...
Then take out the 2 phillips screws above the light bulbs. the left side one is tricky, need long skinny driver.
Drop assembly down and on the back right is the ADP board. Mine was a bare board but the replacements are enclosed in white plastic that fit in place just fine.
Pry connector off of the board carefully and drop new plastic circuit board case in and replace.
Put a thermometer in a glass of water. unplug fridge for 10 minutes and then plug it in. Give it a few hours..
Everything seems fine.
A steady 39 degrees with the Fridge control at a few ticks right of middle.
I have no idea what it was before my troubles...
But 36 - 41 seems to be what you need.
Read less
Parts Used:
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james from livermore, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
177 of 187 people
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